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Quantum Mortgages appoints marketing and customer experience manager

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  • 25/05/2023
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Quantum Mortgages appoints marketing and customer experience manager
Quantum Mortgages has hired Claire Coulson-Joy as its marketing and customer experience manager.

Coulson-Joy has worked for the specialist buy-to-let lender as a contractor for over a year and has now been brought onboard full-time to build on its strategy. 

She has experience in developing and implementing marketing and customer experience systems including roles at Agile Partnerships and running her own firm, CJ Business Solutions. 

At Quantum Mortgages, Coulson-Joy will help the lender enhance its brand awareness, broker engagement and loyalty. 

Coulson-Joy said: “I am thrilled to be joining the team at Quantum Mortgages.  

“Having worked with them since before they launched, I know first-hand the passion, dedication, and expertise that they bring to their business. I am excited to be a part of this dynamic team and to help drive their growth even further.” 

The lender has recently bolstered its intermediary, packager and introducer distribution, by forming partnerships with SimplyBiz, Mortgage Advice Bureau (MAB) and Impact Specialist Finance.

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Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors. Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies. This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector. She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021. In her spare time, Shekina likes to read, travel, listen to music and socialise with friends. She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content. Follow her on Twitter at @ShekinaMS

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