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Recruiting successfully in today’s market – First Complete

by: Toni Smith, sales operations director of First Complete
  • 20/06/2016
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Recruiting successfully in today’s market – First Complete
Recruiting the right people to your business can be tough and just finding the time to do so in today's busy market can be a struggle, as Toni Smith explains.

When you are flat out servicing clients and working in your business it can be incredibly difficult to expand. Especially when it is your own business, you can find that you are working round the clock, desperately in need of more help, but you just don’t have the time to recruit and train someone as that takes yet more precious time out of your day.

If you have actually made time to recruit, what then? The chances are, if you are a very good adviser or sales person you may find that actually, you are not a very good manager, because your skills lie in a different area. You may even find it incredibly hard to delegate, as you believe no one else will be able to do the job as well as you. After all there is often a very different mindset between people who are self-employed or running a business and those who are employed.

Only very few people can be very good at selling, managing a business and managing people. The key is to find out what you’re good at and what your skill set is. While you might like the idea of having a team of advisers around you, it could be that it is far better for you to employ an administrator or someone who can process the cases you write freeing you up to do what you’re best at, which is spending time with the clients.

As the mortgage market continues to grow this situation becomes ever-more pertinent to hundreds of brokers across the UK. The key is not to think that one size fits all – or to fear that you have to do it all on your own. If you are part of a network, you should find that they will take you through the recruitment process, showing you what you need to do and how you need to set your business up for growth, sometimes even interviewing candidates with you. They should then help you to formulate a business plan to achieve your goals, so that you get the right person in your business to help you to both help your clients and your business.

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