Salford Community Stadium, Manchester

09.50 – 10.20

Fireside chat: The post-election debrief: what does the future hold for the housing market in 2024 and beyond?

• What’s next for the UK’s housing market under the new Labour government?
• What specific planned policies will affect both the mortgage and protection markets, including affordable housing initiatives and changes to home ownership schemes?
• What opportunities and growth areas will there be in the market over the next 12 – 18 months?

Moderated by: Clare Beardmore, director, Legal & General Mortgage Club
Simon Fanshawe OBE, chair of the board of directors, Hexagon Housing Association

10.20 – 11.00

Ask us anything!

In it together: Strengthening the lender – intermediary relationship

• Assessing the impact of the current macroeconomic environment on lending decisions in relation to the intermediary market.
• Unpicking the challenges and opportunities for lenders, distributors, and the wider marketplace: how can lenders assist brokers, and vice versa?
• Improving broker and lender relationships and processes to deliver optimum customer outcomes

Moderated by: Clare Beardmore, director, Legal & General Mortgage Club
Robert Barnard, intermediary relationship director, Pepper Money
Jeremy Duncombe, director – mortgage distribution, Accord Mortgages
Jonathan Stinton, head of intermediary relationships, Coventry for Intermediaries
Emily Hollands, group head of distribution, OSB Group

11.00 – 11.40

Consumer Duty: improving standards and outcomes for buyers

• How have advisers and providers adapted since the introduction of the Consumer Duty? What improvements have there been in the protection market as a result?
• How is the FCA planning on enforcing adherence to these new principles and how can advisers and lenders prepare for this governance?
• Future trends and developments in the regulatory landscape.

Moderated by: Kelly Melville-Kelly, director of risk, policy & compliance, Equity Release Council
Jess Rushton, head of business development, Smart Money People
Andrew Gething, managing director, MorganAsh

12.00 – 12.30

For your consideration: Challenges and opportunities in the UK’s Buy-To-Let market

• Back on the agenda: the Renter’s Rights Bill and putting tenant’s rights at the forefront.
• Identifying the drivers and inhibitors to further expansion of the sector and the role played by mortgage lenders and products.
• Reframing the current view of the Buy-To-Let market: opportunities for portfolio diversification for advisors, lenders and consumers.

Moderated by: Liz Syms, CEO, Connect for Intermediaries
Marcus Lunt, business development manager, Market Financial Solutions
Kaylee Foley, business development manager, The Mortgage Lender

12.30 – 13.10

Protect at all costs: preserving the needs and requisites of all members of the mortgage & protection value chain

• Innovative products and solutions to protect both customers and intermediaries.
• Barriers that exist in the current protection market: what can be done to streamline the mortgage process to the benefit of all involved?
• Income protection and heightened awareness of what’s available.

Moderated by: Nicola Huxley, director, Sphere Financial Services
Danny Turner, key account manager, The Exeter
Kate Dennehy, digital account manager, UnderwriteMe
Dylan Smith, director – mortgage & protection adviser, The Mortgage & Protection Surgery Ltd.

13.10 – 13.30

Marketing seminar: marketing your business in the digital age

• How can self-employed brokers better present and optimise their business using current technological platforms?
• How to recognise a changing client base and adapting a brand to their new needs and wants.
• AI: How and why should it be used now?
• Client banks and using technology to build and maintain your customer base.

Jeff Knight, director, Mortgage Marketing Forum