YAVIA’s front-end app for customers will be integrated with Sikoia’s artificial intelligence (AI) document processing function to deliver a faster system for advisers and their clients.
This will see document collection and processing introduced at the onboarding stage, which the firms said would reduce the friction and back and forth that often slowed down applications.
Clients will only need to upload documents once and key information will be extracted and validated.
The firms said this would mean data is captured accurately as soon as it is provided which should reduce rekeying and common errors, giving brokers time to focus on more important tasks.
Clients will also gain secure mobile access to the expenditure information in real time, including a complimentary budget planner to track and manage spending. This should also give advisers a clear picture of a client’s affordability and any protection gaps.
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Marney Magee, managing director of Magee Mortgage Solutions and user of YAVIA, said: “I am incredibly excited about this partnership and the benefits and efficiencies it will give my business. Scanning bank statements, and other documents as well as completing a budget planner are extremely important parts of our job, but they are also very time-consuming.
“Having Sikoia provide this quickly will help us do more business and build closer relationships with our clients as we can provide that detail to them when they need it in their new app.”
A customer-first experience
Alexis Rog, founder and CEO of Sikoia, added: “YAVIA has created a genuinely customer-first experience, and it’s exciting to see our technology powering that journey.
“Embedding our document processing at the very start gives brokers cleaner data from day one, shortens case handling times, and makes the whole process easier for customers applying for mortgages or loans.”
Joanne Cole, founder of YAVIA, said: “Partnering with Sikoia gives advisers cleaner data, fewer touchpoints, and a far more efficient case journey from the very first interaction. By capturing documents and expenditure information upfront, advisers gain immediate visibility of a client’s financial position, including monthly spending. It also gives a clear overview of the protection premiums clients are already paying, helping build a full and accurate picture of their needs.
“Clients benefit from easy access on their mobiles and a clear view of their finances, while advisers benefit from better-quality information, reduced rework, and stronger Consumer Duty outcomes. Sikoia is a trusted partner across major mortgage networks and software providers, and together we’re raising the standard for how advice is delivered.”
