The CPD-accredited programme has 10 modules, delivered live or through on-demand recordings, and is available to customers of Mortgage Brain on its Mortgage Brain Hub Help Centre.
Mortgage Brain said the accreditation demonstrated its commitment to adviser development and improved client outcomes, through a flexible programme that fits around their working schedules.
The training covers sourcing, submissions and long-term client engagement and has been designed for a range of mortgage professionals including advisers, administrators, compliance managers and firm principals. Users can achieve up to five-and-a-half hours towards their CPD.
Through the accreditation process, the LIBF, part of Walbrook Institute London, completed an external, independent review of Mortgage Brain’s learning provision.
Pollyanna Puddephat, head of marketing at Mortgage Brain, said achieving CPD accreditation from the LIBF was a “significant milestone” and reflected its “wider commitment to transforming customer service into genuine customer success”.
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She added: “We recognise that powerful technology alone isn’t enough – mortgage professionals need the confidence, guidance and support to use it to its full potential. Our training was designed with that in mind, going beyond issue resolution to become a proactive part of how our users get real, lasting value from our platforms every day.
“In a market where many providers offer similar features, it is our dedication to customer success, through education, human expertise and continuous support, that sets us apart. Gaining CPD accreditation elevates that commitment further, ensuring our training is not just practical and impactful, but recognised as a mark of professional development for mortgage professionals across the industry.”
John Somerville, director of financial services at the LIBF, part of Walbrook Institute London, added: “We’ve accredited Mortgage Brain’s new training programme in recognition of their commitment to professional excellence and quality within the mortgage industry. To receive accreditation from LIBF, providers have to meet the highest standards of teaching and learning outcomes.
“We look forward to continuing to support Mortgage Brain in their drive to develop mortgage professionals and raise standards of customer success across the industry.”
Mortgage Brain’s Mortgage Vision has returned this year across 12 locations through September and October, giving advisers the opportunity to meet and network with industry experts.
