Mortgage Brain said the change would give advisers more flexibility and control over how a case progresses, rather than certain steps being triggered automatically.
Users can now reprocess an existing Nationwide DIP and resubmit it for a new lending decision without starting the application again. It also allows advisers to choose when a case progresses to the Nationwide for Intermediaries platform when a product is reserved.
Submissions Brain can be used as a standalone platform or integrated into third-party CRM systems.
Mortgage Brain said this would deliver a single, standardised DIP journey with fewer stalled cases due to a DIP expiring or a detail changing.
Additional data fields have been added to the DIP journey, so advisers have less information to re-enter in the Nationwide for Intermediaries platform.
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Nationwide’s Helping Hand scheme is also now available on the Submissions Brain DIP journey.
Mortgage Brain is working on a digital full mortgage application process for Nationwide, set to launch before the end of the year. This will enable an approved Nationwide DIP to progress directly to a full application without rekeying data that has already been submitted.
Jim Quinton, senior manager for partnerships at Nationwide, said: “We’re always looking at how we can make the mortgage journey smoother for the brokers, and these enhancements to Submissions Brain do exactly that.
“Giving brokers the ability to reprocess a DIP rather than start again, and greater control over when a case moves into Nationwide for Intermediaries or when a product is reserved, means less repetition and fewer delays when small details change. It’s a great example of what can be achieved when we work in partnership with Mortgage Brain.”
Neil Wyatt, chief commercial officer at Mortgage Brain, added: “This is exactly why Mortgage Brain exists – to create technology that makes life easier for brokers. Cases used to move forward automatically the moment a Nationwide decision came back, whether the broker was ready or not. Now they can reprocess a DIP instead of starting again, decide when to hand a case over to Nationwide for Intermediaries, and reserve the product at the right moment for their customer.
“That’s about giving brokers back genuine power and control over their own journey, with the tech connected behind the scenes so the process feels as seamless as possible. And like everything we build, it’s come directly from feedback from brokers and lenders. We create technology for the mortgage industry that’s fully informed by the industry.”
