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AFI offers end-to-end app tracking

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  • 31/10/2011
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AFI offers end-to-end app tracking
Abbey for Intermediaries (AFI) has redeveloped its Mortgage Application Tracking System (MATS) to provide more regular updates including the mortgage completion.

Previously, brokers received updates on receipt of application, on the underwriting decision, when the valuation has been requested and production of first offer.

Now, intermediaries receive updates when the valuation is returned, the Certificate of Title has been received, the funds have been released and the mortgage has completed.

This is the latest in a series of technological changes introduced by AFI, including the option to assign a secondary email address for applicants and a document upload tool in June.

Miguel Sard, managing director of Abbey for Intermediaries, said: “We believe it’s about the total journey for the intermediary and we are delighted to introduce this latest enhancement in response to feedback from our intermediary partners.”

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