Martin Wilson, MD at The Right Mortgage and Protection Network said: “Gavin has a great history of leading similar functions and has built a reputation for a diligent, but pragmatic approach to compliance. This is an incredibly important role that strengthens our service to firms and I look forward to working with Gavin to provide a robust but sensible infrastructure for our members to work within.”
Earnshaw said now is the time for Networks to stop and think about how they support individual members and what it means to achieve consistent positive outcomes for customers.
“I am passionate about evolving the typical network approach to compliance by ensuring that advisers have time to properly engage with their customers to deliver a great service, whatever business model they operate.”
Earnshaw who has also held senior roles at Mortgage Force and, most recently, Castle Trust, added that networks have fallen into an over-automated, tick box mentality.
“Our aim is to understand businesses at a more individual level, avoiding a ‘one size fits all’ approach to compliance.
The Right Mortgage and Protection Network are reassuringly similar in their views and I am excited to work with Martin and the team,” he added.