The company said it wanted to tackle delays caused by surveyor shortages and enhance the quality of the team’s performance. It plans to increase the size of its management team who will work closely with surveyors alongside the introduction of risk management system and more support staff.
Ross Bowen, managing director at Connells Survey and Valuation, said: “I am a staunch advocate that quality comes first and, with rising market transaction levels, it is even more imperative that we retain our control over risk management and delivering superior service quality.”
He added: “Higher consumer confidence, the improving domestic economy and political stability following the general election result, all point to increasing property transaction and lending levels over the coming years. Connells Survey and Valuation is focussed on ensuring it plays a sustainable role in the sector to support this.”
The Connells group announced pre-tax profits of £27.3m for the six months to 30 June which it said would put the business on track to achieve a record year.
In H1, profits in its valuation division saw a rise of 11% with transactions up 7%.
