Last year the firm underwent an internal restructure in order to develop a suitably dedicated DA support function. TMA has said it will look to improve the training, skill set and knowledge base of its team in order to best assist DA advisers.
It has also promised to further develop its compliance bulletins to help brokers keep on top of the regulator’s expectations, as well as launch a new DA Compliance Package to support smaller, independent brokers.
David Copland, director of TMA mortgage club, said that the firm started developing its plans to improve support for brokers in 2017 back in the third quarter of 2016, to ensure they had the time to implement them properly.
He added: “Given the unexpected challenges that the mortgage market faced last year, we have made it a priority to continue to strengthen our proposition and invest in resources, which will further enhance our commitment to directly authorised intermediaries.”