Yorkshire Building Society has hired Fraser Ingram (pictured) as chief operating officer, starting in August, subject to regulatory approval.
In his role he will lead the mutual’s technology and operations teams and ensure the building society “continues to deliver strong service levels while investing in opportunities and technologies to improve its products and services”.
Ingram joins from Virgin Money where he worked for nearly five years in various senior roles, this includes chief digital and innovation officer and group chief operating officer.
Prior to that he worked at CYBG as director of innovation, technology and change management for around three years.
Before that he was at Kleinwort Benson for around two years and has also worked at Royal Bank of Scotland and Citizens Bank of America.
Susan Allen, chief executive at Yorkshire Building Society, said: “We’re looking forward to welcoming Fraser in the summer. His experience and knowledge of financial services combined with his passion to do more for our members and customers, will add value to our organisation as we seek to deliver real help for real life.”
Ingram added: “I’m delighted to be joining Yorkshire Building Society and look forward to helping shape the organisation’s strategy to create a better future for members.”
Anna is currently the deputy editor for Mortgage Solutions and editor for Specialist Lending Solutions. She has worked as a journalist since 2019, having secured her Gold Standard NCTJ diploma from News Associates in a fast-track six-month course.
She started her career as a report at specialist publication The Insurance Insider covering a wide range of areas before joining Mortgage Solutions and Specialist Lending Solutions in 2021.
In her role, she helps put together and structure the news agenda for the day and writes up press releases, reports, interviews, analyses and exclusives across both titles. She also commissions blogs for Specialist Lending Solutions and hosts online masterclasses and in-person events across the business.
She has been shortlisted for three journalism awards, which include BIBA Journalist and Media Awards Scoop of Year Award in 2020, Headline Money Mortgage Journalist of the Year Award (B2B) in 2022 and 2023.
Prior to being a journalist, Anna worked in ecommerce across Snow + Rock, Cycle Surgery and Runners Need websites, and before that worked at specialist financial PR firm Rostrum.
In her spare time, Anna enjoys reading, seeing live music, and cooking for friends and family. When she gets a chance, she also enjoys hiking, skiing and indoor rock climbing.
