Product transfers not being affordable for mortgage customers was the most discussed topic on broker forum Cherry in May.
According to Cherry, the second most discussed topic on the forum is the “sharp practice” of estate agents, as this was the second most viewed thread.
Other popular topics included valuing a limited company, mental health, Consumer Duty and concerns about future complaints.
The firm added that for the first time a topic on the provider section of the forum was one of the most viewed on the site. The thread concerned common misunderstandings about lasting power of attorney.
Donna Hopton, director at Cherry, said: “The Cherry broker forum provides a secure environment within which advisers can share their thoughts, frustrations and thoughts on best practice.
“From the most viewed topics in May, it’s clear to see there is a good deal of unrest amongst advisers, particularly when it comes to the imminent Consumer Duty regulations and potential impact across a range of issues.”
She added: “One of the most notable takeaways from analysis of use of the forum in May is that the recently launched Provider Forum scored highly in the most viewed topics, which shows that this new section has gained traction very quickly.”
Anna is currently the deputy editor for Mortgage Solutions and editor for Specialist Lending Solutions. She has worked as a journalist since 2019, having secured her Gold Standard NCTJ diploma from News Associates in a fast-track six-month course.
She started her career as a report at specialist publication The Insurance Insider covering a wide range of areas before joining Mortgage Solutions and Specialist Lending Solutions in 2021.
In her role, she helps put together and structure the news agenda for the day and writes up press releases, reports, interviews, analyses and exclusives across both titles. She also commissions blogs for Specialist Lending Solutions and hosts online masterclasses and in-person events across the business.
She has been shortlisted for three journalism awards, which include BIBA Journalist and Media Awards Scoop of Year Award in 2020, Headline Money Mortgage Journalist of the Year Award (B2B) in 2022 and 2023.
Prior to being a journalist, Anna worked in ecommerce across Snow + Rock, Cycle Surgery and Runners Need websites, and before that worked at specialist financial PR firm Rostrum.
In her spare time, Anna enjoys reading, seeing live music, and cooking for friends and family. When she gets a chance, she also enjoys hiking, skiing and indoor rock climbing.
