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Smart Money People joins IMLA as associate member
Financial services review website Smart Money People has joined the Intermediary Mortgage Lenders Association (IMLA) as an associate member.
Smart Money People is a platform for consumers to review the financial services providers they engage with and compare firms on product, service, value for money and how well they treat customers fairly.
The website also offers data and insights to financial services firms on how they are perceived by consumers.
It releases a bi-annual Mortgage Lender Benchmark survey, based on feedback from advisers on over 100 lenders.
This brings IMLA’s membership to 69 full and associate members, including banks, building societies, non-bank lenders and mortgage service providers.
Jess Rushton, head of business development at Smart Money People, will represent the firm at IMLA meetings.
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Kate Davies, executive director of IMLA, said: “We are very pleased to welcome Smart Money People as an associate member of IMLA. As the provider of a consumer-facing review platform, Smart Money People has a different perspective on the financial services industry to our other members.
“We look forward to them joining our discussions and sharing their insights, as we work together to evolve our industry and improve trust and transparency between lenders, intermediaries and borrowers.”
Jacqueline Dewey (pictured), CEO of Smart Money People, added: “We’re delighted to be an associate member of IMLA. Mortgages has always been one of our key sectors, with the results from our twice-yearly Mortgage Lender Benchmark survey providing valuable feedback to lenders.
“Our IMLA membership further reinforces our commitment to the mortgage sector, and we’re looking forward to sharing insights from the data we capture from intermediaries and consumers.”