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Smart Money People joins IMLA as associate member

Financial services review website Smart Money People has joined the Intermediary Mortgage ...

  • May 21, 2024
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Impact of not collecting customer reviews is ‘significant’ – Rushton

Customer feedback is vital for a company’s success, and not collecting such feedback is ...

  • May 08, 2024
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The importance of online reviews – Rushton

It’s February. It’s dark, cold and often wet outside, and so this weekend, I started t...

  • Feb 28, 2024
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Nearly 84 per cent of brokers say BDMs play vital role

Around 83.7 per cent of brokers agreed or strongly agreed that business development manage...

  • Dec 14, 2023
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Mortgage broker satisfaction with lenders stays high in H2 – Smart Money People

Mortgage advisers’ satisfaction with lenders decreased slightly to 82.9 per cent in H2 t...

  • Nov 29, 2023
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Communication and comfort crucial for cordial lender/broker relations – Dewey

Ask any broker about their recent experiences, and you’re likely to get a pained wince. ...

  • Aug 07, 2023
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Lenders recapture broker satisfaction in first half of 2023

Overall broker satisfaction with mortgage lenders rebounded in the first six months of the...

  • Jun 22, 2023
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Affordability concerns driving growth in technology – Dewey

In the aftermath of the ill-fated mini Budget, the UK’s reputation suffered a bit of a b...

  • Apr 05, 2023
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Time to listen and learn from consumer feedback – Dewey

The introduction of the Financial Conduct Authority’s new Consumer Duty Act is only mont...

  • Feb 27, 2023
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Broker satisfaction drops to record low ‒ Smart Money People

Broker satisfaction with mortgage lenders has dropped to the lowest level ever recorded in...

  • Dec 07, 2022
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