Tag Result: smart money people
How customer reviews can boost staff morale – Rushton
How do you know you are doing a good job? Is it because your boss says so (or not)?
Customers see no change in service a year on from Consumer Duty – Smart Money People
Some 84% of consumers say there has been no difference in the service they receive from fi...
Building societies continue to lead the market – Rushton
Building societies have consistently demonstrated their value in the UK’s mortgage marke...
Navigating the mortgage market: Broker insights on a changing landscape – Rushton
The mortgage market has experienced a seismic shift over the past few years.
Broker satisfaction with mortgage lenders at record high – Smart Money People
The satisfaction brokers felt with mortgage lenders in the first half of the year improved...
Smart Money People joins IMLA as associate member
Financial services review website Smart Money People has joined the Intermediary Mortgage ...
Impact of not collecting customer reviews is ‘significant’ – Rushton
Customer feedback is vital for a company’s success, and not collecting such feedback is ...
The importance of online reviews – Rushton
It’s February. It’s dark, cold and often wet outside, and so this weekend, I started t...
Nearly 84 per cent of brokers say BDMs play vital role
Around 83.7 per cent of brokers agreed or strongly agreed that business development manage...
Mortgage broker satisfaction with lenders stays high in H2 – Smart Money People
Mortgage advisers’ satisfaction with lenders decreased slightly to 82.9 per cent in H2 t...