The mutual also posted an 8.4% rise in its mortgage book, which grew from £477m to £517m. Dudley Building Society said that in the last two years, its mortgage lending had risen by 19%.
The mutual also achieved a 4.94 out of five satisfaction rating from savings and mortgage customers through the Smart Money People Customer Insight Report from March. This coincided with a 22% rise in savings balances, reaching a record total assets of £625m.
Robert Oliver, distribution director at Dudley Building Society, said: “Our intermediary relationships underpin the overall success of the society, and we are investing in technology in 2025 to make it easier for them to do business with us. Our Mortgage Origination (MO) initiative will help us use technology to identify and screen application documents. This will streamline the application process, making it faster, easier and more efficient for intermediaries and their customers.
“This year, we’re also planning to launch some exciting new mortgage products. We’re already well-known in the market for what we do, but we want to go further, particularly helping people who find it difficult to access finance through mainstream providers.”
Earlier this year, the mutual released five-year fixes and discounted rate products.
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