Barnard will be discussing how brokers and lenders can ease the potentially complex journey for borrowers with a session called Improving the specialist customer experience.
He joined Masthaven as sales director from Pepper Money in September and has responsibility for overseeing the bank’s first and second charge residential and buy-to-let mortgages.
The Specialist Lending Event provides a dedicated packed series of sessions informing brokers about this growing area of the market.
Speakers will look at those sectors which have not been catered for by mainstream lenders and discuss how brokers can place unusual cases and avoid turning business away or burning leads.
Panel sessions will also allow intermediaries to quiz experts from the lender and broker parts of the market.
The Specialist Lending Event will take place at four locations. They are:
- 5th February – Sandown Park Racecourse, Esher
- 6th February – National Conference Centre, Solihull
- 12th February – York Racecourse, York
- 13th February – Aintree Racecourse, Liverpool