The firm said the appointment reinforced its “commitment to a service-led approach that puts personal relationships at the heart of business lending”.
Hand has worked at Redwood Bank for around five years and initially joined as business development officer.
Prior to that, she was a job coach for the Department for Work and Pensions (DWP) for around a year. Before that, she spent nearly 34 years at Royal Bank of Scotland.
Andre Parcian, head of business development for the Midlands, Wales and the North East, said: “Jane’s promotion is a testament to the talent we’ve nurtured within Redwood. Her deep understanding of our customers, dedication to personal service and her ability to build strong relationships make her ideally suited to lead our presence in the North East. I have every confidence she’ll make a real difference for the brokers and businesses we support in the region.”
Hand added: “I’ve always believed that people buy from people. Rates matter, of course, but what sets Redwood apart is the personal touch, being accessible, responsive and tenacious when it comes to supporting our brokers and customers.
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“I want our brokers to feel confident that they can pick up the phone and get things moving. My goal is to be that dependable contact they know will get things done.
“This opportunity plays to my strengths. I enjoy working with people, finding solutions and helping brokers navigate complex deals – especially when a bespoke approach is needed.”
Redwood Bank recently appointed Simon Goodyear as its chief information and technology officer (CITO) and promoted Stuart Davidson to the role of chief commercial officer (CCO).
