Read our exclusive feature with Miguel Sard (pictured), chief banking officer for retail at Shawbrook, who talks about what the changes mean for brokers and upcoming plans.
The sales teams for both brands have been combined and key account managers will offer “joined-up or dedicated brand support depending on individual account needs”.
The bank said both brands would “remain distinct”, with their own propositions and expertise areas, but brokers would be able to access “one integrated team” that could offer “seamless support” across both brands.
Sara Palmer will take on the role of sales and distribution director, with Chris Kirby becoming the head of field sales.
Louise Apollonio has been appointed as the head of corporate accounts, with Mark Hollands taking on the role of the head of sales for key accounts and specialist distribution.
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David Eaves will be the head of broker support and Ian Hughes becomes the head of product.
Bluestone Mortgages will retain its focus on customers with complex credit histories and TML will focus on self-employed borrowers, complex income borrowers and buy-to-let (BTL) landlords, while Shawbrook will serve professional property investors and developers with bespoke solutions.
Shawbrook bought TML and Bluestone Mortgages in 2021 and 2023 respectively.
The Shawbrook brand now has around £11bn in mortgage assets across the group and the integration marks a “major step forward” in the firm’s ambition to be a “leading force in specialist mortgages”.
Steve Griffiths, commercial director at Shawbrook Retail Mortgages, said: “Bringing together the Bluestone and TML business development teams under one roof marks a significant step forward in how we support the broker community.
“While both brands will continue to offer distinct propositions, this unified approach allows us to deliver greater consistency, deeper expertise and faster access to solutions – all backed by the scale and strength of Shawbrook.
“I’m incredibly proud of the team for embracing this change with energy and focus, and I’m confident this new structure will create real value for our intermediary partners and their customers.”
Sard added: “This integration isn’t just a change in structure – it’s a step change in capability. By uniting Bluestone and TML within the Shawbrook Group, we’re combining deep specialist expertise with the financial strength, data insight and technology of a scale lender.
“That means brokers and customers benefit from greater certainty, a broader product range and a more streamlined experience – all while retaining the identity and agility that made Bluestone and TML trusted names in the market. It’s a compelling proposition, and one that sets the foundation for long-term, sustainable growth in the specialist mortgage space.”
