The telephone sales team will support with the progression of applications from decision in principle (DIP) through to offer, helping cases move through the application process.
Landbay said the team will also engage with brokers who may not have recently worked with the lender to understand their businesses, lending requirements and the challenges they face in the specialist mortgage market.
The team is led by telephone sales manager Jon Braddick. Braddick has worked at Landbay for more than six years, having joined as an account manager in 2020 before becoming a BDM in 2022. Prior to Landbay, he held sales, account management and business development roles at Royal London and Aviva.
Supporting Braddick will be the team of Joe Newton, Varshan Subaskaran, Salma Betioui, Jon Braddick, Stephen Abolade and Ross Laurie (pictured, left to right).
Landbay said the members of the team had significant experience across the property and mortgage sectors, working as mortgage brokers, telephone BDMs and underwriters, as well as professionals with experience supporting landlords in both sales and servicing roles.
EPC planning: act now or risk the rush later
Sponsored by BM Solutions
Braddick commented: “Having worked closely with brokers across the specialist buy-to-let market, I know how important clear communication and proactive support can be in helping cases move forward. The new team has been built to add further capacity and provide brokers with knowledgeable, practical support throughout the application process as our target market continues to broaden.”
Rob Stanton, sales and distribution director at Landbay, said: “As business volumes have grown, it has become increasingly important we continue to invest in the people, processes and support structures that help brokers place cases with confidence. Our new telephone sales team has therefore been created to complement the work of our field and internal sales teams, providing brokers with additional support throughout the application journey.
“Jon brings strong specialist mortgage experience to the role and understands Landbay as a lender, and what brokers need from us. By helping manage pipelines, keeping in regular contact and identifying potential issues early, the team will play an important role in supporting speed, efficiency and certainty from DIP through to offer, while reinforcing our focus on service, choice and practical support across the buy-to-let market.”
