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The realities of retrofitting

Skipton Building Society for Intermediaries
The realities of retrofitting
Jonathan Evans
Written By:
Posted:
January 8, 2025
Updated:
January 8, 2025

The UK must improve the quality of its housing stock, not just for the benefit of the country’s emissions, but because this means higher living standards for people.

Doing this will take some effort, as recent government data showed homes in England and Wales had a median average Energy Performance Certificate (EPC) rating of D. While this is not the worst, there is work to do to bring homes up to at least a moderate level of C and make them warmer to live in and cheaper to run.

However, there still seems to be a knowledge gap, as despite the wealth of information available to consumers, many are unsure of exactly what changes to go for, how much this will cost and what this might entail.

Mortgage lending is one avenue homeowners can take to upgrade the energy efficiency of their homes, so it is vital that the sector has a full understanding of what this could look like and passes that knowledge on to prepare people for the realities of retrofitting.

Undergoing a retrofit project

This year, Skipton Building Society took part in a major retrofitting programme to gain a first-hand experience.

The Big Retrofit Project included the transformation of an inter-war detached home over 12 weeks.

With just 7% of homes in England and 5% of homes in Wales being built in 2012 or after, this project featured some challenges many homeowners may face themselves.

After considering how disruptive the project would be and whether the tenants would need to vacate the premises, potential lending restrictions were thought about. To insulate the property, a cavity wall insulation was chosen over spray foam to avoid potential lending limitations.

While the cavity wall was seen as the preferable choice in this scenario, the retrofit team still had to consider the materials used and method of installation to ensure it would not cause issues with finance later. It was also noted that if the house was situated on an exposed hillside with little cover from the elements, this may not have been an appropriate measure.

Maintaining communication with the lender was key here, to get a sense of what it felt comfortable lending against.

A test carried out by Leeds Beckett University showed the team that most heat was being lost through the property’s walls, reassuring them that insulating this part of the home was the most effective decision.

In addition to solar panels, a photovoltaic (PV) battery and inverter were installed to provide an opportunity to harness on-site renewable electricity generation.

Not only will this make the home more sustainable, but the inverter collects excess energy produced by the solar panels, which can be stored and used for later. This excess energy can also be exported back into the national electricity grid, and homeowners can be paid for this energy by their supplier.

Obtaining a home survey early revealed some asbestos in the property, highlighting the need to get upfront information so it could be dealt with quickly.

Once everything was installed, the team asked the installation specialists to carry out a handover with training on how to use the new equipment.

This helped the team realise how crucial it was to advise homeowners to do the same to avoid damage and ensure the measures were being properly used.

This also raised the importance of having proper certification, warranty agreements and regular servicing, as well as the contact details of the specialists. This information will only help a homeowner get the most out of their investment.

At the invoicing stage, the contractor factored in VAT exemptions, which some energy-saving materials and heating equipment benefit from. This will be worth noting to a homeowner as it could mean costs are lower than they expected.

 

 

 

 


"At Skipton, we’ve focused on sharing knowledge, including insights from our retrofit project and access to our EPC+ offering to help members and brokers better understand and navigate the process. As we move into 2025, we’re committed to demystifying the process even further by sharing more of our learnings from The Big Retrofit Project."
-   Jonathan Evans, senior national accounts and new-build lead at Skipton Building Society

Understanding the process

Some consumers may take a piecemeal approach to retrofitting, opting for installations that save the most money with the least disruption, which is understandable when taking into account how extensive renovations can be.

A 12-week job and this much of an overhaul is unlikely to be possible for many, but having a practical idea of what retrofit could involve will be invaluable to anyone.

The Skipton team learned a lot during The Big Retrofit Project, and the mutual encourages any professional with any influence in improving the efficiency of the UK’s homes to try to gain a similar understanding. During 2025, Skipton will open the doors on the house as a retrofit demonstrator home to share the first-hand learnings in person with a property tour.

Jonathan Evans, senior national accounts and new-build lead at Skipton Building Society, said: “2024 has been a busy year for sustainability within the housing and mortgage market, with expanding education and awareness around green initiatives.

“At Skipton, we’ve focused on sharing knowledge, including insights from our retrofit project and access to our EPC+ offering to help members and brokers better understand and navigate the process. As we move into 2025, we’re committed to demystifying the process even further by sharing more of our learnings from The Big Retrofit Project.”

It will be lenders and brokers alike helping homeowners to find finance for this journey, so it is important that all professionals are able to better comprehend what this means for clients.