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Articles tagged 'customer vulnerability'

1-10 of 48 results

Mortgage News

Clients more likely to engage in vulnerability assessments if embedded effectively

Clients more likely to engage in vulnerability assessments if embedded effectively

July 23, 2026

Mortgage News

MorganAsh welcomes customer vulnerability guidance from FCA

MorganAsh backs FCA call for firms to take proactive approach to customer vulnerability

March 18, 2026

Mortgage News

Financial services firms failing to identify customers experiencing domestic and economic abuse

Financial services firms failing to identify customers experiencing domestic and economic abuse

February 19, 2026

Mortgage News

FCA to consider climate risks, economic abuse and debt consolidation to support vulnerable customers

FCA to consider climate risks, economic abuse and debt consolidation to support vulnerable customers

December 15, 2025

Mortgage News

Equity Release Council releases cross-sector vulnerability guidance hub

Equity Release Council releases cross-sector vulnerability guidance hub

November 6, 2025

Mortgage News

Over half of lenders have not received disclosures on vulnerable clients in 12 months, Smart Money People finds

Over half of lenders have not received disclosures on vulnerable clients in 12 months, Smart Money People finds

September 18, 2025

Mortgage News

Vulnerability report for equity release sector identifies areas for improvement

Vulnerability report for equity release sector identifies areas for improvement

July 22, 2025

Mortgage News

Consumers are willing to complete vulnerability assessments, research finds

Consumers are willing to complete vulnerability assessments, research finds

July 16, 2025

Mortgage News

MRR: Rules could be simplified to support vulnerable customers

MRR: Rules could be simplified to support vulnerable customers

June 25, 2025

Mortgage News

Lenders could face more admin as court rules OSB should have checked for ‘undue influence’ in joint remortgage

Lenders could face more admin as court rules OSB should have checked for ‘undue influence’ in joint remortgage case

June 4, 2025
1-10 of 48 results