Tag Result: customer vulnerability
FCA to review firms’ treatment of vulnerable customers
The regulator has announced it would be reviewing how firms treat customers in vulnerable ...
Lessons from the utility sector on sharing vulnerability data – Gething
Back in November, Money and Mental Health issued a report entitled "Too much information? ...
Engage with clients on vulnerability or risk alienation, MorganAsh advises firms
Firms in the financial services sector could alienate vulnerable clients if they collect v...
Nationwide and TMW bring out service to highlight customers’ ‘additional support needs’
Nationwide and The Mortgage Works (TMW) has launched a service to allow brokers to signal ...
Adviser firm introduces compulsory vulnerability checks following FCA warning
A mortgage and protection brokerage has made vulnerability assessments compulsory for all ...
Brokers share frustration about Consumer Duty and complex vulnerability on Cherry in August
Mortgage advisers discussed the difficulties with addressing client vulnerabilities in acc...
In Partnership network enlists Comentis for vulnerability assessments
Financial and mortgage adviser network In Partnership has entered an agreement with clinic...
Nearly 40 per cent of later life advisers want more detailed vulnerability training
Advisers working in the later life lending sector have said they want more in-depth traini...
Why rising interest rates will require fortified vulnerability assessments – Farr
With interest rates rising – and mortgage payments in some cases more than doubling over...
Comentis’ vulnerability assessment tool now available to Air Academy members
Comentis will collaborate with later life lending platform Air to provide Air Academy memb...