Tag Result: good customer outcome
Exclusive: Key enhances advice proposition with affordability tool
Equity release adviser Key has enhanced its advice process to put a greater focus on perso...
Maintaining the Consumer Duty standards with lender support – Stinton
With the Financial Conduct Authority’s (FCA) Consumer Duty standards now in force, exper...
Consumer Duty implementation is not a finishing line, it’s a starting pistol – industry reaction
The work carried out in the lead up to the implementation of Consumer Duty is the start of...
Just a fifth of older borrowers are aware of Consumer Duty – Air
Most consumers who are aged 45 and over do not know about the incoming Consumer Duty, a su...
FCA publishes 10 question checklist ahead of Consumer Duty
With one month to go until the Consumer Duty rules come in, the regulator has published a ...
Advisers want to get Consumer Duty right and need sector support – Accord Mortgages video
Advisers need guidance on how to meet Consumer Duty requirements and they strive to interp...
Consumer Duty will require the sector to document what it is already doing – Accord Mortgages video
Fair value notices required by Consumer Duty rules will mostly call for the mortgage secto...
Brokers must set expectations for Consumer Duty or face the consequences – Crane
A while ago, I made the following comment on a report in Mortgage Solutions about Consumer...
FCA cautions ‘swift action’ for firms that ignore Consumer Duty
The financial services regulator has said it would “act swiftly and assertively” again...
The Exeter produces Consumer Duty ‘jargon buster’ for protection advice
Protection and health provider The Exeter has published a document explaining Consumer Dut...