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Two-fifths of customers report no change in treatment since Consumer Duty – Moneyhub

Some 41% of consumers have not noticed a difference in the ways firms treat them since Con...

  • Jul 10, 2024
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Exclusive: Key enhances advice proposition with affordability tool

Equity release adviser Key has enhanced its advice process to put a greater focus on perso...

  • Aug 31, 2023
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Maintaining the Consumer Duty standards with lender support – Stinton

With the Financial Conduct Authority’s (FCA) Consumer Duty standards now in force, exper...

  • Aug 09, 2023
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Consumer Duty implementation is not a finishing line, it’s a starting pistol – industry reaction

The work carried out in the lead up to the implementation of Consumer Duty is the start of...

  • Jul 31, 2023
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Just a fifth of older borrowers are aware of Consumer Duty – Air

Most consumers who are aged 45 and over do not know about the incoming Consumer Duty, a su...

  • Jun 30, 2023
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FCA publishes 10 question checklist ahead of Consumer Duty

With one month to go until the Consumer Duty rules come in, the regulator has published a ...

  • Jun 29, 2023
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Advisers want to get Consumer Duty right and need sector support – Accord Mortgages video

Advisers need guidance on how to meet Consumer Duty requirements and they strive to interp...

  • May 25, 2023
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Consumer Duty will require the sector to document what it is already doing – Accord Mortgages video

Fair value notices required by Consumer Duty rules will mostly call for the mortgage secto...

  • May 23, 2023
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Brokers must set expectations for Consumer Duty or face the consequences – Crane

A while ago, I made the following comment on a report in Mortgage Solutions about Consumer...

  • May 19, 2023
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FCA cautions ‘swift action’ for firms that ignore Consumer Duty

The financial services regulator has said it would “act swiftly and assertively” again...

  • May 10, 2023
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