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Articles tagged 'good customer outcome'

1-10 of 14 results

Mortgage News

Broker satisfaction with mortgage lenders hits highest level since 2020 – Smart Money People

Two-fifths of customers report no change in treatment since Consumer Duty – Moneyhub

July 10, 2024

Mortgage News

Over half of advisers expect growth in later life lending enquiries in next year

Exclusive: Key enhances advice proposition with affordability tool

August 31, 2023

Better Business

IMLA chair says industry stands at 'fascinating crossroads'

Maintaining the Consumer Duty standards with lender support – Stinton

August 9, 2023

Mortgage News

FCA reappoints Rathi as chief executive

Consumer Duty implementation is not a finishing line, it’s a starting pistol – industry reaction

July 31, 2023

Mortgage News

Just a fifth of older borrowers are aware of Consumer Duty – Air

June 30, 2023

Mortgage News

FCA publishes 10 question checklist ahead of Consumer Duty

June 29, 2023

Mortgage News

Advisers want to get Consumer Duty right and need sector support – Accord Mortgages video

May 25, 2023

Mortgage News

Consumer Duty will require the sector to document what it is already doing – Accord Mortgages video

May 23, 2023

Better Business

Brokers must set expectations for Consumer Duty or face the consequences – Crane

May 19, 2023

Mortgage News

FCA calls for better quality data and customer analysis in Consumer Duty review

FCA cautions ‘swift action’ for firms that ignore Consumer Duty

May 10, 2023
1-10 of 14 results