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Improved communication suggests ‘age of arrogant lenders’ is over ‒ analysis

Brokers have welcomed the improved standard of communication from lenders at the moment, b...

  • Sep 29, 2023
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Communication and comfort crucial for cordial lender/broker relations – Dewey

Ask any broker about their recent experiences, and you’re likely to get a pained wince. ...

  • Aug 07, 2023
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Brokers vent about lender call wait times

Mortgage brokers have expressed their frustration about the time it takes to speak to a le...

  • Jul 17, 2023
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Lenders recapture broker satisfaction in first half of 2023

Overall broker satisfaction with mortgage lenders rebounded in the first six months of the...

  • Jun 22, 2023
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MPowered Mortgages backs 24-hour product withdrawal pledge

Fintech lender MPowered Mortgages has its announced support for the 24-hour product withdr...

  • Jun 09, 2023
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Real communication will refine the remortgage process – Rudolf

At the start of the year, we asked member firms what areas and issues they felt we should ...

  • Jun 02, 2023
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Top 10 most read mortgage broker stories this week – 28/04/2023

Analyses on the buy-to-let market, the possible return of 100 per cent loan to value (LTV)...

  • Apr 28, 2023
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Nearly half of brokers value clear and concise criteria when choosing lender

Around 41 per cent of brokers said the most important feature of a “preferred lender” ...

  • Apr 13, 2023
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Lender communication top issue for brokers ahead of Consumer Duty

Communication from lenders is the “leading issue” for brokers ahead of Consumer Duty d...

  • Feb 21, 2023
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‘Absolutely tons’ of bridging business is happening but exit preparation is vital – SLS In Focus

Specialist Lending Solutions “In Focus” series deep dives into different areas of the ...

  • Oct 25, 2022
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