Tag Result: live chat
Coventry BS extends live chat hours to offer more broker support
Coventry Building Society (BS) has expanded its live chat opening hours to give brokers an...
The ABCs of broker/lender communication: Answer the phone, build relationships, cancel live chat ‒ analysis
Lenders have been urged to focus their efforts on building relationships with brokers, ens...
Top 10 most read mortgage broker stories this week – 10/03/2023
Barclays' promise to create a workaround for a broker after interactions on live chat cont...
Barclays promises Monzo workaround following broker complaint
A broker has expressed confusion that Barclays’ staff on live chat have said that it wil...
Brokers want the same quality of support when using lender live chat – Montlake
Mortgage brokers are embracing the use of technology but want to be sure they receive cons...
How one first-time buyer completed a mortgage through live chat alone – Wilson
It’s 2021 and society is more than used to digital communication.