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CYBG receives eight months’ PPI requests in a month

Clydesdale and Yorkshire Bank (CYBG) has notified the markets that it has increased cost p...

  • Sep 06, 2019
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Regulator censures Santander and RBS over mortgage PPI failings

The Competition and Markets Authority (CMA) has taken action against Santander and Royal B...

  • Aug 23, 2019
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BSA dubs FOS’s funding proposal ‘perverse’

The Building Societies Association (BSA) has dubbed as "perverse" the Financial Ombudsman ...

  • Aug 13, 2019
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FOS proposes smaller firms paying more in post-PPI world

The Financial Ombudsman Service (FOS) has proposed changes to its funding model that could...

  • Jul 03, 2019
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Mortgage complaints up 13% as FOS tells banks not to scapegoat customers for fraud

Mortgage complaints logged with the Financial Ombudsman Service (FOS) rose by 13% between ...

  • Aug 22, 2018
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Barclays given ticking off by regulator over PPI breach

The competition regulator has taken action against Barclays for failing to send obligatory...

  • Aug 06, 2018
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Mortgage complaints just 2% of Ombudsman workload

Financial Ombudsman data showed house mortgage complaints from consumers made just 2% of t...

  • Oct 24, 2017
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Lloyds doubles profits defying ‘challenging’ financial conditions

Lloyds Banking Group doubled its profits in the first three months of the year to £1.3bn ...

  • Apr 27, 2017
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Black Horse Finance, Blemain and Landmark Mortgages top FCA complaint table

The Financial Conduct Authority (FCA) has published comprehensive data under new rules whi...

  • Apr 26, 2017
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Boss of PPI claims firm banned for nine years

The director of a PPI claims management company which was fined more than £500,000 for op...

  • Mar 14, 2017
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