Tag Result: service levels
Bluestone Mortgages to relaunch at 85 per cent LTV within eight weeks – video exclusive
Specialist lender Bluestone’s managing director Steve Seal said the City of London-headq...
Lenders will be resourcing redemption and completion teams – Skipton BS
Planning is critical for the mortgage industry to navigate the end of the stamp duty holid...
Advisers self-serving queries mean lenders can stay at 90 per cent LTV lending longer – Duncombe
If brokers can self-service queries by using lender websites and other resources, lenders ...
Lender service data can help meet FCA demands on product choice – Clifford
With the vast majority of lenders’ employees working from home and needing to reconfigur...
‘Before brokers criticise lenders, imagine if the tables were turned’ – Star Letter 16/10/2020
Each week Mortgage Solutions and its sister title Specialist Lending Solutions select the ...
‘I hope brokers don’t want lenders to control volume with criteria changes’ – Marketwatch
In an environment of ever-shifting market and economic conditions, lenders have had to adj...
‘It is a disservice to deny clients a mortgage based on lender distrust’ – Marketwatch
Service levels and communication methods during the pandemic have changed the relationship...
‘We want to return to 90 per cent LTV in a way that protects brokers’ – Kensington
Kensington Mortgages is pondering a return to the 90 per cent loan to value (LTV) market b...
Mortgage Brain launches lender service level tracker
Mortgage Brain has established a lender service levels report to illustrate the operationa...
IMLA and AMI join forces to tackle lender service issues
The Intermediary Mortgage Lenders Association (IMLA) will be surveying lenders to identify...