Richardson will lead the specialist lender’s sales function, support the growth of its business development team and further strengthen its relationships with brokers.
With more than 25 years’ experience in the mortgage and financial services industry, Richardson began her career as a mortgage broker in 1999. She went on to hold training and business development positions before returning to the mortgage sector with Hampshire Trust Bank (HTB) and, later, Molo.
Prior to joining CHL Mortgages, Richardson was national account manager at Together, overseeing relationships with mortgage networks and clubs.
Richardson (pictured) said: “CHL Mortgages is an established name in the market and I’m joining at an incredibly exciting point in its development. I’m particularly looking forward to working closely with the sales team, supporting their development and helping them gain greater recognition across the industry. My background as a broker and training manager has given me an invaluable insight into the importance of giving people the support they need to succeed.
“I’m also looking forward to spending time with brokers and gaining first-hand insight into their experiences. Being close to the day-to-day market will help me identify where we can make changes, strengthen our service and create further opportunities for brokers and their clients.”
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Roger Morris, distribution director at CHL Mortgages, commented: “We’re absolutely delighted to welcome Kay to CHL Mortgages. She has fantastic experience, great relationships across the intermediary market and, just as importantly, a real passion for helping brokers and sales teams succeed.
“Kay joins us at an exciting time and will play a key role in helping us to continue building momentum, strengthening our broker relationships and taking the CHL Mortgages’ proposition forward.”
