Hilton at the Utilita Bowl, Southampton

09.50 – 10.20

Fireside chat: The post-election debrief: what does the future hold for the housing market in 2024 and beyond?

• What’s next for the UK’s housing market under the new Labour government?
• What specific planned policies will affect both the mortgage and protection markets, including affordable housing initiatives and changes to home ownership schemes?
• What opportunities and growth areas will there be in the market over the next 12 – 18 months?

Moderated by: Clare Beardmore, director, Legal & General Mortgage Club
Adrian Scoates, corporate relationship manager, Nationwide

10.20 – 11.00

Ask us anything!

In it together: Strengthening the lender – intermediary relationship

• Assessing the impact of the current macroeconomic environment on lending decisions in relation to the intermediary market.
• Unpicking the challenges and opportunities for lenders, distributors, and the wider marketplace: how can lenders assist brokers, and vice versa?
• Improving broker and lender relationships and processes to deliver optimum customer outcomes

Moderated by: Clare Beardmore, director, Legal & General Mortgage Club
Gurpreet Chahal, corporate account manager, Accord Mortgages
Paul Adams, sales director, Pepper Money
Ben Williams, corporate relationship manager, Coventry for Intermediaries
Simon Cockerill, group head of intermediary sales, OSB Group

11.00 – 11.40

Consumer Duty: improving standards and outcomes for buyers

• How have advisers and providers adapted since the introduction of the Consumer Duty? What improvements have there been in the protection market as a result?
• How is the FCA planning on enforcing adherence to these new principles and how can advisers and lenders prepare for this governance?
• Future trends and developments in the regulatory landscape.

Moderated by: Thomas Brett, interim business and project manager, Equity Release Council
Keith Richards, CEO, Consumer Duty Alliance
Jess Rushton, head of business development, Smart Money People

12.00 – 12.30

For your consideration: Challenges and opportunities in the UK’s Buy-To-Let market

• Back on the agenda: the Renter’s Rights Bill and putting tenant’s rights at the forefront.
• Identifying the drivers and inhibitors to further expansion of the sector and the role played by mortgage lenders and products.
• Reframing the current view of the Buy-To-Let market: opportunities for portfolio diversification for advisors, lenders and consumers.

Moderated by: Liz Syms, CEO, Connect for Intermediaries
Mark Hutchings, business development manager, Market Financial Solutions
Derek Adams, key relationship manager, Skipton Building Society

12.30 – 13.10

Protect at all costs: preserving the needs and requisites of all members of the mortgage & protection value chain

• Innovative products and solutions to protect both customers and intermediaries.
• Barriers that exist in the current protection market: what can be done to streamline the mortgage process to the benefit of all involved?
• Income protection and heightened awareness of what’s available.

Moderated by: Dave Corbett, head of protection, Protection 1st
Mike Norrish, key account manager, The Exeter
Joanne Legg, sales and relationship manager, Protection Guru
Mark Toms, national account manager, HSBC Life

13.10 – 13.30

Fireside chat: marketing your business in the digital age

• How can self-employed brokers better present and optimise their business using current technological platforms?
• How to recognise a changing client base and adapting a brand to their new needs and wants.
• AI: How and why should it be used now?
• Client banks and using technology to build and maintain your customer base.

Jeff Knight, director, Mortgage Marketing Forum
Rachael Hunnisett, director of mortgage distribution, April Mortgages