As part of the agreement, iGPR will provide a fully managed service for all medical reports.
GP medical reports are an important source of information in the underwriting process for insurers, especially for cases where instant decisions are not possible.
The Exeter said that by integrating with the software, it can access the information needed more quickly and securely, reducing turnaround times and improving the application process.
GP surgeries using the iGPR system will have medical report requests issued electronically, speeding up the process, and reports will be encrypted and transmitted securely in line with NHS standards.
Sensitive information and third-party references are also automatically redacted.
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The system also minimises the risk of lost documents and human error, and advisers will be able to track the status of medical reports and provide more visibility and better communication with customers.
Toby Bainbridge, head of insurance solutions at The Exeter, said: “The Exeter’s relationship with iGPR further underlines our commitment to providing advisers and their clients with an exceptional experience.
“We aim to provide as many applicants as possible with an immediate underwriting decision. However, this isn’t always possible. In those instances where further information is required, it’s important that any request is completed in the most efficient way for the GP surgery, and that the information is received in a secure manner; something that the iGPR system enables.
“I would like to thank everyone involved in bringing this project to life and I look forward to seeing the results it delivers for advisers and their clients.”
Claire Reeves, co-founder of iGPR, added: “We’re excited to work with The Exeter to accelerate and secure medical reporting through our digital platform.
“This collaboration not only improves underwriting efficiency but also sets the stage for our new Smart Claims function, which is set to significantly reduce claims turnaround times.
“Together, we’re helping to drive a faster, more transparent experience for patients, advisers and insurers.”
Earlier this year, The Exeter reported that its new business premium income increased to £35m in 2024.
