Stagg joined Stagg Mortgage Services aged 18 in an administrative support role, before progressing into case management, adviser support and operational development.
Over this time, she has played a role in shaping the firm’s client journey, internal processes and adviser training.
As growth director, Stagg will focus on strategic expansion, strengthening adviser development, enhancing the firm’s client experience and supporting wellbeing and community initiatives across the business.
The firm said she had an “exceptional ability to blend commercial thinking with genuine care for people”, adding it was “incredibly proud of the leader she’s becoming”.
Stagg will also retain her existing responsibilities as social media and officer manager.
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Katherine Stagg, director of Stagg Mortgage Services, said: “Grace’s appointment as growth director reflects not only her talent and work ethic, but the heart she brings to our business.
“She has grown with Stagg Mortgage Services from the very beginning, and her vision, energy and commitment to our clients and advisers make her the perfect person to help lead us into our next chapter.”
Grace Stagg (pictured) added: “I’m honoured to step into the role of growth director.
“Stagg Mortgage Services has been part of my life for as long as I can remember, and I’m excited to help shape the future of the business, support our advisers and continue delivering the best possible experience for our clients.”
