Optima Legal provides legal services for property transactions, debt recovery and litigation.
Gray’s objective will be to shape the firm’s strategy and proposition, while providing the firm with insight from a client’s perspective.
Gray (pictured) has more than 30 years’ experience in the UK banking sector and secured the Lifetime Achievement Award at the 2015 British Mortgage Awards.
He was previously managing director of mortgages at Barclays, deputy chairman of the Council of Mortgages Lenders and a member of the trade body’s executive committee.
David Ashcroft, managing director at Optima Legal, said: “Andy will be able to inject the voice and expectations of our clients and customers into all our strategies and day-to-day operations, ensuring we deliver the best possible outcomes and legal service experiences.”