Natwest has lengthened its product transfer roll off window from four to six months to give a longer timeline for customers to secure a new deal.
The lender said it believed this change would be beneficial for customers as it would “give them more time to complete their product transfer and the opportunity to secure their new mortgage rate sooner”.
Natwest said the change also applied to its Metro to Natwest customers.
For customers whose deals were due to expire in December, their product transfer roll off window will now be 1 July.
Deals that were due to expire in January next year product transfer roll off window will start from 2 August, and for deals due to end in February next year the window will open from 1 September.
The product transfer window for deals ending in March, customers can start the product transfer process from 1 October.
The lender added that customers whose product ended in November would also be eligible to switch from 1 July.
Natwest said that if the date fell on a Monday, Sunday or bank holiday then the roll off window would start from Tuesday.
Luke Christodoulides, national account manager said: “We’ve made great strides this year to improve our product transfer proposition, so that we have a streamlined process that enables our broker’s customers to switch easily.
“In the current climate of increasing interest rates and uncertainty around cost of living we are pleased to be able to support our customers, to enable them to secure their new mortgage rate far earlier.”
Anna is currently the deputy editor for Mortgage Solutions and editor for Specialist Lending Solutions. She has worked as a journalist since 2019, having secured her Gold Standard NCTJ diploma from News Associates in a fast-track six-month course.
She started her career as a report at specialist publication The Insurance Insider covering a wide range of areas before joining Mortgage Solutions and Specialist Lending Solutions in 2021.
In her role, she helps put together and structure the news agenda for the day and writes up press releases, reports, interviews, analyses and exclusives across both titles. She also commissions blogs for Specialist Lending Solutions and hosts online masterclasses and in-person events across the business.
She has been shortlisted for three journalism awards, which include BIBA Journalist and Media Awards Scoop of Year Award in 2020, Headline Money Mortgage Journalist of the Year Award (B2B) in 2022 and 2023.
Prior to being a journalist, Anna worked in ecommerce across Snow + Rock, Cycle Surgery and Runners Need websites, and before that worked at specialist financial PR firm Rostrum.
In her spare time, Anna enjoys reading, seeing live music, and cooking for friends and family. When she gets a chance, she also enjoys hiking, skiing and indoor rock climbing.
