Moneyfacts has widened its Consumer Duty audit tool so it is available for mortgages, following the high demand for its savings audit tool.
The tool previously solely covered savings accounts and closed savings accounts.
It offers a “product level view” of residential mortgage products along with a summary of the market to allow “ongoing fair value benchmarking, filtering and review of the product portfolio”.
A demo of the tool can be accessed on the company’s website and a report is emailed every Tuesday with Moneyfacts’ data.
Consumer Duty rules came into effect at the end of July and promote a greater focus on minimising consumer harm and providing good customer outcomes. It applies to all firms regulated by the FCA.
John Woods, Moneyfacts founder and executive chairman, said: “Following the unprecedented demand for the Moneyfacts Consumer Audit Tool for Savings and conversations we have had with banks and building societies, we know there is already high demand for the mortgages version of the Moneyfacts Consumer Duty audit tool.”
Anna is currently the deputy editor for Mortgage Solutions and editor for Specialist Lending Solutions. She has worked as a journalist since 2019, having secured her Gold Standard NCTJ diploma from News Associates in a fast-track six-month course.
She started her career as a report at specialist publication The Insurance Insider covering a wide range of areas before joining Mortgage Solutions and Specialist Lending Solutions in 2021.
In her role, she helps put together and structure the news agenda for the day and writes up press releases, reports, interviews, analyses and exclusives across both titles. She also commissions blogs for Specialist Lending Solutions and hosts online masterclasses and in-person events across the business.
She has been shortlisted for three journalism awards, which include BIBA Journalist and Media Awards Scoop of Year Award in 2020, Headline Money Mortgage Journalist of the Year Award (B2B) in 2022 and 2023.
Prior to being a journalist, Anna worked in ecommerce across Snow + Rock, Cycle Surgery and Runners Need websites, and before that worked at specialist financial PR firm Rostrum.
In her spare time, Anna enjoys reading, seeing live music, and cooking for friends and family. When she gets a chance, she also enjoys hiking, skiing and indoor rock climbing.
