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UTB extends facial recognition ID tool to dual representing solicitors

  • 29/04/2020
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UTB extends facial recognition ID tool to dual representing solicitors
United Trust Bank (UTB) has extended its facial recognition ID verification tool to allow information to be shared with a client’s dual representing solicitors.


UTB originally launched the facial recognition tool last year through its Nivo app before extending it to bridging customers in February.

Since then, the lender has worked with its dual representation solicitors Lightfoots LLP and JMW Solicitors LLP to develop the new feature. 

Using the UTB Nivo app, the customer’s ID is verified using facial recognition AI, developed by Onfido, to compare an applicant to their passport, driving license or national ID card.  

The lender said this would remove the need for customers to meet face-to-face with solicitors or with another appointed agent to prove their identity. 

This update is expected to save time and allow UTB to continue progressing and completing bridging loans despite the social distancing restrictions put in place due to the Covid-19 outbreak.  

Gavin Diamond, commercial director – bridging at United Trust Bank, said: “The introduction of the Nivo ID verification service for bridging loans has made the process quicker and easier for customers and their brokers.  

“We’re keen to keep evolving UTB’s bridging service by employing smart fintech solutions where they help to streamline and simplify customer and broker journeys.” 


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