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Tag Result: complaints handling

FSA acts against five banks for poor complaints handling

The FSA has forced five unnamed banks to make major changes to their complaints handling p...

  • Apr 28, 2010
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FSA to make firms publish complaints data

The FSA has confirmed that it will force firms to publish information on how they handle c...

  • Feb 08, 2010
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Mortgage complaints double since 2006

Mortgage firms received 12,716 complaints in the second half of 2008, according to the FSA...

  • Sep 03, 2009
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FOS concern over fee complaints

The Financial Ombudsman Service (FOS) has revealed that it received an increasing number o...

  • Sep 01, 2009
  • 0

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