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Articles tagged 'complaints handling'

1-10 of 38 results

Mortgage News

FOS to trial ‘proactively settled’ resolution for complaints

April 3, 2023

Mortgage News

FCA complaints compensation should come from exec bonuses – Sinclair

September 22, 2020

Mortgage News

FCA to cap compensation payments in complaints scheme

July 21, 2020

Mortgage News

FCA asks about advisory changes

Complaints commissioner targets FCA register, firm supervision and transparency

July 17, 2020

Mortgage News

Renters’ Rights Bill approaching finish line with MPs urged to accept key changes

‘Troubling’ FCA complaints handling must improve, MPs say

June 26, 2020

Mortgage News

an image to denote a complaints department to denote a story about mortgage complaints

Complaints Commissioner slams FCA’s ‘inadequately resourced’ complaints process

April 23, 2020

Mortgage News

an image to denote a complaints department to denote a story about mortgage complaints

FCA warns lender complaints handling ‘may not be in customers’ best interests’

August 15, 2018

Mortgage News

FOS reports complaints up over mortgage interest rate hikes

January 6, 2015

Mortgage News

Third of mortgage complaints resolved in customer’s favour

July 22, 2014

Mortgage News

Financial Ombudsman Service banner logo

FOS chief tells banks not to fear complaints

October 17, 2013
1-10 of 38 results