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FOS to trial ‘proactively settled’ resolution for complaints

The Financial Ombudsman Service (FOS) will temporarily introduce a “proactively settledâ...

  • Apr 03, 2023
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FOS forecasts 183,000 complaints in next two years

The Financial Ombudsman Service (FOS) has said it expects to receive around 183,000 compla...

  • Dec 19, 2022
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Later life mortgage complaints low but still work to be done – Wilson

There can be a lot of gnashing of teeth and general frustration voiced when it comes to th...

  • Sep 23, 2022
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Quarter of mortgage FOS complaints upheld in favour of the customer

Almost a quarter of mortgage complaints to the Financial Ombudsman Service (FOS) were uphe...

  • Feb 12, 2020
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Maximum FOS customer compensation limit set to more than double to £350,000

Financial firms could be told to pay up to £350,000 in compensation by the Financial Ombu...

  • Oct 16, 2018
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