Tag Result: complaints

Enquiries to The Property Ombudsman reach record high in 2020
The number of enquiries made to The Property Ombudsman (TPO) last year rose 29 per cent an...

Mortgage complaints surge by more than half to 11,835 – The Ombudsman
New complaints about mortgages have surged by 56 per cent over the past year to 11,835, dr...

FCA delays compensation cap introduction until summer
The Financial Conduct Authority (FCA) has delayed the implementation of its highly controv...

Mortgage complaints up slightly – FOS
Complaints about mortgages and home finance increased marginally in the first half of the ...

FCA to cap compensation payments in complaints scheme
The Financial Conduct Authority (FCA) is proposing fixed bands and a cap on compensatory p...

Complaints commissioner targets FCA register, firm supervision and transparency
The Complaints Commissioner has highlighted concerns with the Financial Conduct Authorityâ...

Complaints Commissioner slams FCA’s ‘inadequately resourced’ complaints process
The Financial Conduct Authority (FCA) has been censured by the Financial Regulators Compla...

Mortgage lenders should be ‘sympathetic’ and proactive in handling Covid-19 issues – FOS
The Financial Ombudsman Service (FOS) has set out how it believes mortgage lenders should ...

Al Rayan and Barclays top FCA mortgage complaints data
Al Rayan Bank and Barclays are the two most complained about active mortgage lenders, new ...

Mortgage complaints drop in Q1 – FOS
Almost 1,000 fewer mortgage-related complaints were received by the Financial Ombudsman Se...