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Online estate agents ordered to clean up act on fees

The Advertising Standards Agency (ASA) has warned online estate agents that they need to b...

  • Aug 01, 2019
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Building insurers worst performers as complaints soar

One in three complaints taken to the Financial Ombudsman Service (FOS) are found in the cu...

  • Jul 05, 2019
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Mortgage complaints to the FOS jump 13%

The last year has been the busiest in five years for the Financial Ombudsman Service, whic...

  • May 15, 2019
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Al Rayan and Marks and Spencer most complained about active mortgage lenders

Al Rayan Bank and Marks and Spencer Bank top the most complained about mortgage lender lis...

  • Apr 18, 2019
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CMC targeting mortgage advice mis-selling with high volume of FSCS claims

The Financial Services Compensation Scheme (FSCS) has revealed it has been bombarded by a ...

  • Jan 31, 2019
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Mortgage brokers’ FSCS levy drops 80% to £4m

Mortgage brokers will be contributing just £4m towards the Financial Services Compensatio...

  • Jan 31, 2019
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Landlords must join redress scheme or face £5k fines under government plans

A new Housing Complaints Resolution Service will be established by the government with pri...

  • Jan 24, 2019
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Ombudsman likely to ‘develop sharper teeth’ in 2019 – Walker

At this time of year it’s customary to make predictions about the 12 months that lie ahe...

  • Dec 13, 2018
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M&S Bank gets most mortgage complaints as financial grievances surge – FCA

Complaints about regulated firms jumped 10% in the first six months of 2018 to a record hi...

  • Oct 29, 2018
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Mortgage complaints up 13% as FOS tells banks not to scapegoat customers for fraud

Mortgage complaints logged with the Financial Ombudsman Service (FOS) rose by 13% between ...

  • Aug 22, 2018
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