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FCA to cap compensation payments in complaints scheme

The Financial Conduct Authority (FCA) is proposing fixed bands and a cap on compensatory p...

  • Jul 21, 2020
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Complaints commissioner targets FCA register, firm supervision and transparency

The Complaints Commissioner has highlighted concerns with the Financial Conduct Authority...

  • Jul 17, 2020
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Complaints Commissioner slams FCA’s ‘inadequately resourced’ complaints process

The Financial Conduct Authority (FCA) has been censured by the Financial Regulators Compla...

  • Apr 23, 2020
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Mortgage lenders should be ‘sympathetic’ and proactive in handling Covid-19 issues – FOS

The Financial Ombudsman Service (FOS) has set out how it believes mortgage lenders should ...

  • Apr 14, 2020
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Al Rayan and Barclays top FCA mortgage complaints data

Al Rayan Bank and Barclays are the two most complained about active mortgage lenders, new ...

  • Oct 17, 2019
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Mortgage complaints drop in Q1 – FOS

Almost 1,000 fewer mortgage-related complaints were received by the Financial Ombudsman Se...

  • Aug 21, 2019
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Online estate agents ordered to clean up act on fees

The Advertising Standards Agency (ASA) has warned online estate agents that they need to b...

  • Aug 01, 2019
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Building insurers worst performers as complaints soar

One in three complaints taken to the Financial Ombudsman Service (FOS) are found in the cu...

  • Jul 05, 2019
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Mortgage complaints to the FOS jump 13%

The last year has been the busiest in five years for the Financial Ombudsman Service, whic...

  • May 15, 2019
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Al Rayan and Marks and Spencer most complained about active mortgage lenders

Al Rayan Bank and Marks and Spencer Bank top the most complained about mortgage lender lis...

  • Apr 18, 2019
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