Tag Result: complaints
M&S Bank gets most mortgage complaints as financial grievances surge – FCA
Complaints about regulated firms jumped 10% in the first six months of 2018 to a record hi...
Mortgage complaints up 13% as FOS tells banks not to scapegoat customers for fraud
Mortgage complaints logged with the Financial Ombudsman Service (FOS) rose by 13% between ...
FCA warns lender complaints handling ‘may not be in customers’ best interests’
The Financial Conduct Authority (FCA) has issued stinging criticism about how non-deposit ...
Housing complaints system is a ‘baffling patchwork’ – Ombudsman
The government has been urged to clear up the “baffling patchwork” of the housing comp...
FCA launches consultation ahead of expected claims management firm clampdown
Claims management companies will be regulated by the Financial Conduct Authority (FCA) fro...
Mortgage complaints fall as FOS sounds alarm over interest-only
The Financial Ombudsman Service (FOS) reported a sharp drop in the number of new complaint...
Ombudsman issues £1.3m in redress for property complaints
The Property Ombudsman revealed it dealt with more than 3,000 sales and lettings complaint...
Mortgage industry complaints drop as Bank of Scotland tops table
New mortgage complaints dropped by a fifth in the second half of 2017 to 4,498 from 5,647 ...
Government proposes compulsory ombudsman for home builders
The government is asking whether home builders and all private landlords should be require...
Mortgage complaints fall as FOS upholds fewer cases
Fewer complaints about mortgages are being received and upheld by the Financial Ombudsman ...
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