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Mortgage complaints up 13% as FOS tells banks not to scapegoat customers for fraud

Mortgage complaints logged with the Financial Ombudsman Service (FOS) rose by 13% between ...

  • Aug 22, 2018
  • 0

FCA warns lender complaints handling ‘may not be in customers’ best interests’

The Financial Conduct Authority (FCA) has issued stinging criticism about how non-deposit ...

  • Aug 15, 2018
  • 0

Housing complaints system is a ‘baffling patchwork’ – Ombudsman

The government has been urged to clear up the “baffling patchwork” of the housing comp...

  • Jul 18, 2018
  • 0

FCA launches consultation ahead of expected claims management firm clampdown

Claims management companies will be regulated by the Financial Conduct Authority (FCA) fro...

  • Jun 05, 2018
  • 0

Mortgage complaints fall as FOS sounds alarm over interest-only

The Financial Ombudsman Service (FOS) reported a sharp drop in the number of new complaint...

  • May 30, 2018
  • 4

Ombudsman issues £1.3m in redress for property complaints

The Property Ombudsman revealed it dealt with more than 3,000 sales and lettings complaint...

  • May 17, 2018
  • 0

Mortgage industry complaints drop as Bank of Scotland tops table

New mortgage complaints dropped by a fifth in the second half of 2017 to 4,498 from 5,647 ...

  • Mar 27, 2018
  • 0

Government proposes compulsory ombudsman for home builders

The government is asking whether home builders and all private landlords should be require...

  • Feb 19, 2018
  • 0

Mortgage complaints fall as FOS upholds fewer cases

Fewer complaints about mortgages are being received and upheld by the Financial Ombudsman ...

  • Jan 31, 2018
  • 0

FCA confirms Paragon, Mortgage Express and Blemain most-complained-about lenders

Paragon Finance, Mortgage Express and Blemain Finance were the three most-complained-about...

  • Oct 23, 2017
  • 0

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