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Building insurers worst performers as complaints soar

One in three complaints taken to the Financial Ombudsman Service (FOS) are found in the cu...

  • Jul 05, 2019
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‘Brokers should punish bad practice from lenders and help clients get rewarded’ – Star Letter 17/05/2019

Each week Mortgage Solutions and its sister title Specialist Lending Solutions select the ...

  • May 17, 2019
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Mortgage complaints to the FOS jump 13%

The last year has been the busiest in five years for the Financial Ombudsman Service, whic...

  • May 15, 2019
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Mortgage brokers face 25% PII hikes with higher FOS claim limits – FCA

The Financial Conduct Authority (FCA) has revealed mortgage brokers could face professiona...

  • Mar 08, 2019
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FOS levy up £20m as payday lending complaints soar

The Financial Ombudsman Service (FOS) is planning to raise its levy for 2019/20 by £20m t...

  • Dec 17, 2018
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Ombudsman likely to ‘develop sharper teeth’ in 2019 – Walker

At this time of year it’s customary to make predictions about the 12 months that lie ahe...

  • Dec 13, 2018
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AMI hits out at FOS compensation limit increase

The Association of Mortgage Intermediaries (AMI) has hit out at plans to significantly ext...

  • Oct 25, 2018
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Maximum FOS customer compensation limit set to more than double to £350,000

Financial firms could be told to pay up to £350,000 in compensation by the Financial Ombu...

  • Oct 16, 2018
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Broker firm sees 95% of FOS complaints upheld as mortgage cases soar

Broker firm The Mortgage Matters Partnership saw 95% of complaints against it upheld in th...

  • Sep 12, 2018
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Mortgage complaints up 13% as FOS tells banks not to scapegoat customers for fraud

Mortgage complaints logged with the Financial Ombudsman Service (FOS) rose by 13% between ...

  • Aug 22, 2018
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