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Mortgage complaints surge by more than half to 11,835 – The Ombudsman

New complaints about mortgages have surged by 56 per cent over the past year to 11,835, dr...

  • May 26, 2021
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Mortgage lenders should be ‘sympathetic’ and proactive in handling Covid-19 issues – FOS

The Financial Ombudsman Service (FOS) has set out how it believes mortgage lenders should ...

  • Apr 14, 2020
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FOS raises case fee but freezes levies to help ease cost burden

The Financial Ombudsman Service (FOS) is raising case fees but freezing minimum levies at ...

  • Apr 08, 2020
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FOS ups case fee to £650 in levy overhaul

The Financial Ombudsman Service (FOS) has said it will move ahead with new funding proposa...

  • Dec 16, 2019
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Top 10 most read mortgage broker stories this week – 20/09/2019

The conversation around stamp duty and its effects on the market proved still be of high i...

  • Sep 20, 2019
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L&G ordered to refund client for giving ‘unsuitable’ remortgage advice

Legal & General Partnership Services (L&G) has been ordered by the Financial Ombud...

  • Sep 19, 2019
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Bank of Scotland tops FOS’s mortgage complaints list

Bank of Scotland topped the list for gripes about mortgages and home finance, the complain...

  • Sep 11, 2019
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BSA dubs FOS’s funding proposal ‘perverse’

The Building Societies Association (BSA) has dubbed as "perverse" the Financial Ombudsman ...

  • Aug 13, 2019
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FOS fine highlights brokers at risk from advice ‘drift’ ‒ analysis

Intermediaries have been urged to stick to what they are good at and avoiding getting into...

  • Aug 08, 2019
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FOS orders Primis to pay compensation after broker’s £30k stamp duty advice error

The Financial Ombudsman Service (FOS) has upheld a complaint against Primis network over i...

  • Aug 05, 2019
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