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Mortgage complaints fall year-on-year – FOS

The number of complaints made to the Financial Ombudsman Service (FOS) relating to mortgag...

  • Jul 12, 2024
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Over 5,000 new mortgage and home finance complaints received in H1 2023 – FOS

The Financial Ombudsman Service (FOS) received 5,002 complaints about new mortgage and hom...

  • Oct 11, 2023
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FOS estimates 184,000 complaints in the next two years

The Financial Ombudsman Service (FOS) said that it anticipates receiving around 184,000 co...

  • Mar 31, 2023
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Santander drops judicial review into FOS about historic SVR changes

Santander has dropped its High Court judicial review against the Financial Ombudsman Servi...

  • Oct 05, 2022
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Second charge lending complaints up as more customers turn to loans to consolidate debt – FOS

New complaints about unaffordable lending in second charge repayment loans rose eight per ...

  • Jun 28, 2022
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Financial Ombudsman appoints Abby Thomas as chief executive and ombudsman

The Financial Ombudsman Service (FOS) has hired Abby Thomas (pictured) as its chief execut...

  • Jun 08, 2022
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Mortgage complaints surge by more than half to 11,835 – The Ombudsman

New complaints about mortgages have surged by 56 per cent over the past year to 11,835, dr...

  • May 26, 2021
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Mortgage lenders should be ‘sympathetic’ and proactive in handling Covid-19 issues – FOS

The Financial Ombudsman Service (FOS) has set out how it believes mortgage lenders should ...

  • Apr 14, 2020
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FOS raises case fee but freezes levies to help ease cost burden

The Financial Ombudsman Service (FOS) is raising case fees but freezing minimum levies at ...

  • Apr 08, 2020
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FOS ups case fee to £650 in levy overhaul

The Financial Ombudsman Service (FOS) has said it will move ahead with new funding proposa...

  • Dec 16, 2019
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