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Financial Ombudsman Service predicts nearly 200,000 consumer complaints in 2024/5

The Financial Ombudsman Service (FOS) is predicting more than 181,000 consumer complaints ...

  • Jan 24, 2024
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FOS to trial ‘proactively settled’ resolution for complaints

The Financial Ombudsman Service (FOS) will temporarily introduce a “proactively settledâ...

  • Apr 03, 2023
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FCA launches consultation ahead of expected claims management firm clampdown

Claims management companies will be regulated by the Financial Conduct Authority (FCA) fro...

  • Jun 05, 2018
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No let-up in PPI complaints in three months to September

Consumers continue to complain about Payment Protection Insurance (PPI) more than any othe...

  • Nov 03, 2016
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Barclays and PPI dominate complaints list in first half of 2016

Consumers made more than two million complaints about financial service firms in the first...

  • Oct 06, 2016
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