Tag Result: customer complaints
FOS to trial ‘proactively settled’ resolution for complaints
The Financial Ombudsman Service (FOS) will temporarily introduce a “proactively settledâ...
Time to listen and learn from consumer feedback – Dewey
The introduction of the Financial Conduct Authority’s new Consumer Duty Act is only mont...
September’s mini Budget sparked rise in mortgage complaints in Q3 – FOS
The market’s reaction to the mini Budget led to a rise in mortgage complaints as some bo...
Complaints rise at Amigo Loans as firm will miss FCA target
Guarantor loan company Amigo Loans will miss its target to clear a backlog of approximatel...