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FOS to trial ‘proactively settled’ resolution for complaints

The Financial Ombudsman Service (FOS) will temporarily introduce a “proactively settledâ...

  • Apr 03, 2023
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Time to listen and learn from consumer feedback – Dewey

The introduction of the Financial Conduct Authority’s new Consumer Duty Act is only mont...

  • Feb 27, 2023
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September’s mini Budget sparked rise in mortgage complaints in Q3 – FOS

The market’s reaction to the mini Budget led to a rise in mortgage complaints as some bo...

  • Feb 15, 2023
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Complaints rise at Amigo Loans as firm will miss FCA target

Guarantor loan company Amigo Loans will miss its target to clear a backlog of approximatel...

  • Jun 22, 2020
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