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Good CRM ‘vital’, say brokers – poll result

Brokers have highlighted the importance of quality customer relationship management (CRM) ...

  • Apr 05, 2017
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Lenders urged to simplify ‘infuriating’ online application sites

Brokers want to see lenders rationalise and simplify their application websites to make th...

  • Feb 14, 2017
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Claims managers pursuing IFAs over ‘unfounded’ cases

Advisers have criticised the Ministry of Justice (MoJ) for failing to protect firms from i...

  • Apr 17, 2012
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How would you define a good or a bad broker?

John Charcol’s Ray Boulger has claimed too many brokers are still just “order takers...

  • Jun 02, 2011
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FTBs: Can the latest high LTVs bring them back?

There has been a flurry of 90% and 95% LTV mortgages announced recently. Are the products ...

  • Mar 09, 2011
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Cap and repayment 93% of October loans

The number of borrowers opting to take out repayment mortgages rose to its highest in five...

  • Dec 10, 2010
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Market Watch: Mortgage complaints – Where is the industry going wrong?

FSA figures have revealed complaints about mortgage businesses rose sharply in the first h...

  • Oct 06, 2010
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Cummings lauds successor Gay as ‘man of integrity’

Chris Cummings, the outgoing director general of AIFA and AMI, has lauded replacement Step...

  • Sep 06, 2010
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Mortgage products rise over 3000

The total number of mortgage products available has jumped to 3100, up 42% on the low of 2...

  • Jun 07, 2010
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Market Watch: Government Policy

The coalition Government has proposed the creation of Britain’s first free national fina...

  • Jun 01, 2010
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