Tag Result: misselling
Complaints handling culture must change
Paul Clark, chief executive of complaints management software company Charter UK, discusse...
Mortgage Mutterings: The week that was 30 August – 02 September 2011
This is the Mortgage Solutions weekly talk back page. Here, we pick the best online commen...
Protection ‘mis-selling’ – here we go again
It is perhaps not a little ironic that on the eve of deadline day for three major banking ...
PPI redress hits £215m in H1
Payment protection insurance (PPI) complainants received a total of £215m in redress in t...
Barclays expects PPI complaints to rise further
Barclays anticipates further customer complaints related to its sales of payment protectio...
Banks struggle with PPI deadline due to claims backlog
The Big Four banks are finding it tough to meet their deadline of the end of this month to...
90% of mortgage mis-selling cases thrown out
Research has revealed that just one in ten mortgage mis-selling cases brought by claims ma...
Has the PPI scandal killed MPPI?
Protecting the biggest purchase a person is likely to make should be a key decision. Owain...
MS Poll: Did claim management firms exploit the PPI scandal?
The Financial Ombudsman Service has said claims management firms exploited the PPI problem...
Sants: Industry has not learnt from mis-selling errors
The financial services industry has failed to learn from mis-selling mistakes of the past,...