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Stressed customers crave an in-depth phone call

Customers are picking up the phone to discuss their personal finances more, actively seeki...

  • Mar 28, 2022
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Poll: Should lenders start removing pandemic-related criteria for borrowers?

The support offered to people struggling financially during the pandemic has already beg...

  • Jul 12, 2021
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Broker roles verge on ‘intrusive’ as lenders upend views on job lending profiles

Brokers have had to get ever-more intimate with their clients’ finances as lenders’ vi...

  • Jun 17, 2021
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Pandemic impacts employees’ property and finance priorities – Close Brothers

A fifth of UK employees have considered moving home as a result of the pandemic, new resea...

  • Jun 09, 2021
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