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Client happiness to be main focus for mortgage brokers in 2023 – poll results

Mortgage brokers will prioritise investment in client retention this year to smooth the cu...

  • Jan 27, 2023
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Busy mortgage market sees furlough staff return – poll results

Mortgage staff are making a return to work following a boom in activity in the housing mar...

  • Sep 08, 2020
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Brokers endorse fixed-for-term mortgages but flexibility required – poll results

More than two-thirds of brokers believe fixed-for-term mortgages will be an overall succes...

  • Mar 04, 2020
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IT meltdown would send brokers ‘back to the 80s’ yet third have no back-up plan

With daily activities becoming increasingly reliant on technology, businesses can often fi...

  • Feb 17, 2020
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Technology makes it easier but there’s value in taking time to research criteria – poll result

The majority of mortgage brokers are spending up to seven hours a week researching lending...

  • Oct 22, 2019
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Placing self-employed borrowers ‘down to experience of the mortgage broker’ – poll result

Brokers believe there is more work for lenders to do to cater to the self-employed market ...

  • Sep 16, 2019
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No indication of a summer slowdown for mortgage brokers – poll result

As the number of new property listings drop over the warmer months and people go away on h...

  • Aug 23, 2019
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‘Removing need to re-key will be a step change in adviser user experience’ – poll result

Almost a third of brokers feel that digitisation is already bringing improvements to mortg...

  • May 03, 2019
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Tougher penalties and broker databases key to raising advice standards – poll result

The majority of brokers suggest tougher penalties should be enforced against poor advice t...

  • Aug 29, 2018
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‘Delegation to cover holidays is easier in bigger firms over the summer season’ – poll result

The majority of brokers prefer to delegate work obligations to their colleagues when they ...

  • Aug 16, 2018
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