Tag Result: retention

Maintaining proactive client contact is vital as lenders will not be pulling back – Clifford
Product transfers and execution-only are creating many mortgage industry headlines at pres...

TMA partners with automated retention tool Eligible to foster customer relationship
TMA Club has partnered with Eligible.ai to offer its club members an automated client rete...

Deeper product transfer data would show lenders’ market shifts – Hunt
It’s been interesting to read a lot about lenders‘ margin pressure and to also hear fr...

‘Not publishing product transfer rates may grow in popularity for lenders’ – Marketwatch
Lenders are more aggressive in retaining customers, offering product transfer deals much e...

TSLE2019: Undisclosed lender high-pressure selling with product transfer offer – Jannels
Lenders are contacting borrowers as much as four months from product maturity and suggesti...

Coventry BS extends maturity notice period to four months
Coventry Building Society will begin telling brokers and customers 17 weeks ahead of their...

Barclays adds online switching tool for brokers
Barclays has added an online rate switch application tool to its retention proposition.

Hinckley and Rugby Building Society on course for £177m lending target
Hinckley and Rugby Building Society achieved £92m of new mortgage lending and retained 74...

Early contact key to good retention strategy, brokers say
Getting in contact with a client up to six months before their initial rate finishes is cr...