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‘Fifteen hours of training a year is nowhere near enough to be an expert’ – Mark Graves

by: Mortgage Solutions
  • 01/07/2019
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The Insurance Distribution Directive (IDD) was introduced last year and strengthened adviser's obligations to offer their clients a duty of care, so either protect the client or refer them on for the protection conversation.

 

Our experts, Auxilium CEO Mark Graves and Johnny Timpson, financial protection technical and industry affairs manager at Scottish Widows examine the challenges ahead for the broker market.

Graves observes that a training obligation of 15 hours a year falls far short of the mortgage industry and the hours needed for anyone to be an expert.

The host is Victoria Hartley, group editor, Mortgage Solutions.

 

Watch the full video [06:37] below.

 

 

 

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