Award
The British Specialist Lending Awards 2026
The British Specialist Lending Awards recognise the extraordinary accomplishments of the Specialist Lending sector’s most worthy individuals who raise the bar and challenge others to follow.
We recognise individual excellence, not companies.
It is the people who raise standards, drive change, innovate, collaborate, and facilitate positive change in the Specialist market.
Our Award winners are mortgage advisers, lender employees, business leaders and innovators, all who have demonstrated an improvement to their own businesses, but also the wider market.
Voting for The British Specialist Lending Awards will open on Wednesday 14th January 2026.
For table sales or sponsorship opportunities please contact andrew.morris@ae3media.co.uk.
Hilton London Bankside
12.15 Drinks reception
13.00 Welcome address
13.05 Lunch is served
14.30 Entertainment
15.00 Awards ceremony
15.45 Post-awards cash bar
17.00 Awards close
*Subject to change
Broker
Rising Star – Distributor
The category is open to employees of businesses that distribute products in the complex buy to let, bridging, complex credit, commercial finance and second charge markets.
This could include employees of:
Adviser firms.
Packagers.
Mortgage clubs.
Specialist mortgage desks.
Distributors of other mortgage related products.
Nominees should have up to three years’ total experience in the intermediated mortgage market as of January 2025 (not up to 3 years in a new role, having had previous experience in the intermediated mortgage market-whether in the specialist or mainstream markets).
The award is aimed at those individuals who have made exceptional progress in their respective businesses in the last 12 months. They will have demonstrated first class results, attitude and ambition and have ample evidence that they have consistently overachieved and have taken on further responsibility within the business.
All candidates in the following broker categories must demonstrate that a minimum of 50% of their role involves advising in front of clients
Complex Buy-to-Let sponsored by Foundation Home Loans
The award will go to the adviser who has delivered a consistent level of quality business to lenders over the last 12 months. They will have strong relationships with lenders, a good understanding of the complex buy-to-let market requirements such as Ltd Co, HMO, portfolio landlords and have demonstrated they are working in the best interest of their clients.
Commercial Finance sponsored by Interbay
This includes the following finance options:
Commercial Owner Occupied or Investment mortgages
Semi-Commercial
Development finance
Asset Finance
The award will go to the adviser who has delivered a consistent level of quality business to lenders over the last 12 months. They will have strong relationships with lenders, a good understanding of the residential development and real estate finance markets and have demonstrated they are working in the best interest of their clients.
Second Charge
This award is aimed at those brokers who focus on second charge advice. The winner will have excellent relationships with second charge lenders, a deep understanding of product niches and a proven track record in delivering the most appropriate advice to their customers.
Bridging and Short-Term Finance
The award will go to the adviser who has delivered a consistent level of quality business to lenders over the last 12 months. They will have strong relationships with lenders, a good understanding of the bridging finance market and have demonstrated they are working in the best interest of their clients.
Complex Income sponsored by Aldermore Bank
The award will go to the adviser who has delivered a consistent level of quality business to lenders over the last 12 months. They will have strong relationships with lenders, a good understanding of product criteria and solutions to help customers who have complex incomes.
This includes:
Self-employed
Contractors
Business Owners
Gig Workers
Professional investors
Bridging and Short-Term Finance sponsored by Market Financial Solutions
The award will go to the adviser who has delivered a consistent level of quality business to lenders over the last 12 months. They will have strong relationships with lenders, a good understanding of the bridging finance market and have demonstrated they are working in the best interest of their clients.
Adverse Credit
The award will go to the adviser who has delivered a consistent level of quality business to lenders over the last 12 months. They will have strong relationships with lenders, a good understanding of product criteria and solutions to help customers who have suffered a previous credit problem and have demonstrated they are working in the best interest of their clients.
This includes:
Adverse Credit
Defaults
Arrears
Missed payments
CCJs
Debt management plans
Bankruptcy proceedings
Administrator sponsored by Pepper Money
This category is open to individuals in an administrator role at an adviser or packager firm whose main job function is to process specialist mortgage applications for their firm. This category is not applicable to individuals who are involved in the advice process. The successful candidate will show consistently high-quality case submission, getting it right first time to a broad spectrum of lenders. They will demonstrate a high level of product and criteria knowledge and act with confidence and authority in their dealings with lenders, their adviser colleagues and customers. They will consistently exceed all regulatory and fraud prevention obligations.
Lender
Rising Star – Product Provider
The category is open to employees of mortgage lenders, general insurance and protection providers, legal services providers, and surveyors who operate in the specialist lending arena.
Nominees should have up to three years’ total experience in the intermediated mortgage market as of January 2025 (not up to 3 years in a new role, having had previous experience in the intermediated mortgage market-whether in the specialist or mainstream markets).
The award is aimed at those individuals who have made exceptional progress in their respective businesses in the last 12 months. They will have demonstrated first class results, attitude and ambition and have ample evidence that they have consistently overachieved and have taken on further responsibility within the business.
Underwriter
This award category is open to anyone in this discipline at director, officer or manager level.
The nominee will have delivered strong initiatives in the last year to improve the quality of business, overall performance and/or controls within their provider which demonstrates that they are exceptional in their position. They would be able to demonstrate a clear visible impact that their initiatives have had on the business.
Business Development
The award will be given to the individual responsible for business development in a telephony or face to face capacity. This individual will always go the extra mile for their brokers. Someone who is always available, knows their products inside out and offers support and suggestions to the distribution channels they serve. They will take ownership of the relationships, ensuring that they consistently achieve positive results for the intermediary and their business.
Head of Sales sponsored by Mortgage Brain
This award category is open to anyone who manages a sales force that successfully delivers core and cross-sales targets (this will include people with the following job titles – Commercial Director, Head of Sales or Sales Director). As an inspiring leader, the nominee will have exceptional leadership and communication skills to inspire a sales team to perform at their highest level, exceeding lending targets, developing deeper relationships with distribution partners and delivering support and value to create a smoother transaction process which ultimately benefits the customer.
Head of National Accounts sponsored by One Mortgage System
The nominee will design and implement the national account strategy with key distribution partners (this will include people with the following job titles – Head of National Accounts, Head of Key Accounts or Head of Networks). They will show an extensive understanding of different intermediary business models and show that they can deliver value to each of these relationships. They should have the ability to act strategically, demonstrate outstanding leadership skills and ensure that internal company functions give the highest level of customer service to the national account partners.
Business Leader
Development & Innovation Advocate
This includes, but is not limited to,
Technology
Product design,
Training and development,
Customer contact strategies,
Business efficiency.
Nominees will have demonstrated that they are bringing new thinking and development to any aspect of the process within the specialist mortgage market. The successful person will have made a proven positive impact on their own business in the last 12 months, while delivering change that could potentially have positive implications for the wider market.
Specialist Distribution sponsored by Together
This award category will be applicable to those individuals that have demonstrated an exceptional commitment to the specialist arena. They will be able to demonstrate their depth of lender and broker relations and an entrepreneurial spirit which has seen their business adapt to the challenges of the changing specialist landscape.
Surveyor
Nominees will embody the ethos of their firm; delivering a consistently high-quality offering, accurate reports and quick & efficient service.
Conveyancer sponsored by Molo Finance
Nominees will have demonstrated an innovative approach to specific sector challenges, while pushing for a speedy and faultless service to clients.
Bridging Lender sponsored by Clever Lending
The successful nominee will be someone who has successfully managed their business in the last 12 months, who understands the needs of both brokers and lenders and delivers a proposition that adds value to both parties.
Commercial Finance Lender sponsored by VAS
For leaders of a business offering Commercial Owner Occupied or Investment mortgages, Semi-Commercial finance, Development finance or Asset Finance. The award is for a standout individual who provides leadership and authority.
They will have overseen growth in their business in the last 12 months and shown a willingness to work with all parties to sustain and evolve the marketplace.
Complex Buy-to-Let Lender
Lenders must provide specialist solutions to complex customer requirements i.e. Ltd Co, HMO and portfolio landlords. The award is for a standout individual who provides leadership and authority. They will have overseen growth in their business in the last 12 months and shown a willingness to work with all parties to sustain and evolve the marketplace.
Second Charge Lender
The award is for a standout individual who provides leadership and authority. They will have overseen growth in their business in the last 12 months and shown a willingness to work with all parties to sustain and evolve the marketplace.
Bridging Lender
The successful nominee will be someone who has successfully managed their business in the last 12 months, who understands the needs of both brokers and lenders and delivers a proposition that adds value to both parties.
Complex Income Lender
The successful nominee will be someone who has shown exceptional leadership and will have successfully managed their business in the last 12 months. They will understand the needs of brokers, and critically the consumer, and will deliver a proposition that adds value to both parties. They would have captured the demand of the sector and raised the profile of the solutions available to the adviser market to help customers who have complex incomes.
This includes:
Self-employed
Contractors
Business Owners
Gig Workers
Professional investors
Adverse Credit Lender sponsored by The Brightstar Group
The successful nominee will be someone who has shown exceptional leadership and will have successfully managed their business in the last 12 months. They will understand the needs of brokers, and critically the consumer, and will deliver a proposition that adds value to both parties. They would have captured the demand of the sector and raised the profile of the solutions available to the adviser market. This category focuses on lending to customers in the following circumstances:
Adverse Credit
Defaults
Arrears
Missed payments
CCJs
Debt management plans
Bankruptcy proceedings
Sales director, Pepper Money
Paul Adams is the sales director at Pepper Money, with responsibility for leading the lender’s first charge sales and distribution strategy working exclusively with brokers and intermediaries.
He joined Pepper from Santander for Intermediaries, where he worked for nearly 10 years, becoming the lender’s head of intermediary distribution. Prior to HSBC, Paul worked at GMAC-RFC, where he was head of product and strategic insights.
Commercial director - mortgages, Paragon Bank
Mortgage club director, Next Intelligence
Mortgage services operations director, Connells Group
Director of bridging, MT Finance
Director, Connect Mortgages
Group sales director, Crystal Specialist Finance
Deputy chief, Market Financial Solutions
Head of commercial lending, OSB Group
Head of national accounts, Kensington Mortgages
Chief executive, AMI
Stephanie joined the Association of Mortgage Intermediaries (AMI) as chief executive in February 2025, having held previous roles within key distributors spanning 27 years.
Most recently, she was group partnerships & propositions director at Sesame Bankhall Group and previously director of mortgages at specialist distributor Positive Lending, and head of mortgages & insurance at Mortgage Intelligence.
Throughout her career working across the intermediary sector, Stephanie has been a passionate promoter of the need for, and value of, advice.
Sales director, Knowledge Bank
CEO, Black Book Finance
Head of sales, Positive Lending
National account manager, Mortgage Brain
Managing director, Keystone Property Finance
Chief commercial officer, Fleet Mortgages
Managing director, Brilliant Solutions
Chief commercial officer, Quantum Mortgages
Managing director, The Lending Channel
Operations Director, The Loan Partnership
Head of strategic partnerships and growth, Aldermore
Nicola has over 15 years’ experience in the financial services industry and currently leads the strategic partnerships strategy for growth at Aldermore.
She is focused on bringing the Aldermore purpose of ‘backing more people to go for it in life and business’ to life. She is also co-deputy chair of IMLA and leads the IMLA Diversity and Inclusion Group.
Managing director, West One Loans
Director, 3mc
Doug joined 3mc in 2000 as part of the team heading up the intermediary sales and marketing distribution strategy. Before joining, he spent 12 years with the Britannia Building Society group, including working as a BDM for Verso throughout the North of England.
In 2003, Doug became the sales director at 3mc and in 2006, he became joint managing director, responsible for both sales and marketing and the operational functions within the business.
Head of business development / board member, Saffron Building Society
Sales and business development specialist, Rockstead
Director of sales, Foundation Home Loans
Group head of distribution, OSB Group
Emily Hollands is group head of distribution at OSB Group. She leads a team of key relationship managers overseeing the corporate accounts, specialist distributors and key firms. She‘s also responsible for the high-net-worth client team and intermediary-focused retention team.
Emily joined OSB Group, originally OneSavings Bank, in 2016 as a national account manager before moving into the role of head of national accounts. She then became head of specialist finance in 2021 and, more recently, group head of distribution.
CEO, One Mortgage System
CEO, The Brightstar Group
Head of field sales, Retail Mortgages
Founder and managing director, Roma Finance
Mortgage technical manager & head of marketing, John Charcol
Nick Mendes is a mortgage expert and marketing leader with over 15 years of experience in residential mortgages, specialist lending and financial planning.
Since joining John Charcol in 2019, he has progressed through a range of roles – from senior specialist adviser to mortgage technical manager – and now serves as head of marketing.
In his current position, Nick leads the company’s marketing strategy, overseeing brand development, campaign execution, and media engagement.
Drawing on his background in both mortgage broking and PR, he focuses on delivering clear and impactful content and resources that give clients the tools to make informed decisions and feel confident throughout their property journey.
Nick is a respected industry commentator and serves as the resident mortgage expert for The i Paper, where he provides weekly advice through the “Ask the Mortgage Expert” column and other mortgage-related topics.
His insights are regularly featured in leading publications such as The Times, Financial Times, Daily Mail, and others – reinforcing his reputation as a trusted voice in the mortgage and property market.
Proposition and marketing Director, United Trust Bank
Director of mortgage distribution, Metro Bank
Group distribution director, Chetwood Bank
Director, Oak Mortgages Ltd
Chief sales and marketing officer, Phoebus
Chief sales officer, Market Financial Solutions
Director of mortgages, UK Finance
Charles has over 30 years’ financial services experience and joined UK Finance in August 2020. As director of mortgages, he has overall responsibility for delivering the mortgage policy work of UK Finance.
Prior to joining UK Finance, Charles was chief risk officer at The Nottingham Building Society. He has a wealth of experience including time as a director in the Regulatory Financial Services Practice at Grant Thornton LLP and 11 years’ regulation and compliance experience at the FCA. Whilst at the FCA, Charles was head of department for the mortgage sector.
In addition to his role at UK Finance, Charles is a non-executive director at Stonebridge Mortgage Solutions and Loughborough Building Society.
Director, The Buy to Let Broker
Sales and distribution director, Landbay
Connect for Intermediaries
Strategic consultant, FIBA
Managing director, Hampshire Trust Bank
Managing director and founder, Aria Finance
Broker: Rising Star – Distributor
Billie Cox, Sirius Finance
Lender: Rising Star – Product Provider supported by MIMHC
Ellen Close, Metro Bank
Broker: Administrator supported by Pepper Money
Maisy Stephens, Sirius Finance
Lender: Underwriter
Ashley Boorman, Keystone Property Finance
Broker: Complex Buy-To-Let supported by Foundation Home Loans
David Horn, Dynamo
Business Leader: Complex Buy-To-Let Lender supported by Target Group
Jason Neale, Quantum Mortgages
Business Leader: Development & Innovation Advocate
Nicola Firth, Knowledge Bank
Lender: Business Development
Richard Pugh, Pepper Money
Broker: Commercial Finance supported by Interbay
James Oldham, Positive Lending
Business Leader: Commercial Finance Lender supported by VAS
Marc Callaghan, OSB Group
Lender: Head of National Accounts supported by One Mortgage System
Sally Wright, Paragon Bank
Broker: Second Charge
Rachael Peach, Dynamo
Business Leader: Surveyor
David Ellison, Pinnacle Surveyors
Broker: Bridging & Short-Term Finance supported by Market Financial Solutions
Narinder Gill, Coreco
Business Leader: Business Leader: Bridging Lender supported by Clever Lending
Raphael Benggio, MT Finance
Business Leader: Second Charge Lender
Ryan McGarth, Pepper Money
Business Leader: Specialist Distribution supported by Together
Michael Craig, Brilliant Solutions
Business Leader: Conveyancer supported by Molo Finance
Kevin Tunnicliffe, Sort Group
Broker: Complex Income supported by Aldermore
Simon Ward, SPF Private Clients
Business Leader: Complex Income Lender
Charles Morley, Metro Bank
Lender: Head of Sales supported by Mortgage Brain
Caroline Mirakian, United Trust Bank
Broker: Adverse Credit
Stephanie Seddon, Right Choice Mortgages
Business Leader: Adverse Credit Lender supported by The Brightstar Group
Simon Cockerill, OSB Group
Broker
Broker: Rising Star – Distributor
Billie Cox – Sirius Finance
Nadine Titus – Loan.co.uk
Rhys Walmsley – VIBE Financial
Broker: Administrator sponsored by Pepper Money
Paul Killington – Brightstar Financial
Leilani Mullen – Dynamo
Maisy Stephens – Sirius Finance
Broker: Complex Buy-to-Let sponsored by Foundation Home Loans
Shazad Ahmed – Elan Property Finance
David Horn – Dynamo
Ashley Morley – Compare the Mortgage
Broker: Commercial Finance sponsored by Interbay
Hiten Ganatra – Mortimer Street Capital
James Oldham – Positive Lending
Steve Sanderson – Clever Lending
Broker: Second Charge
Rachael Peach – Dynamo
Damien Silver – Finspace
Sarah Stroud – Truffle Specialist Finance
Broker: Bridging and Short-Term Finance sponsored by Market Financial Solutions
Chris Britto – Bridgemore Capital
Narinder Gill – Coreco
Sy Nathan – Dynamo
Broker: Complex Income sponsored by Aldermore Bank
Sarah Grace – Sarah Grace Mortgages
Natalie Hines – Premier One Mortgages
Simon Ward – SPF Private Clients
Broker: Adverse Credit
Aaron Scott – Try Financial
Stephanie Seddon – Right Choice Mortgages
Sarah Tinkler – Oak Mortgages
Lender
Lender: Rising Star – Product Provider
Ellen Close – Metro Bank
George Ormerod – Avamore Capital
Iona Reid – West One Loans
Lender: Underwriter
Ed Blundell – Avamore Capital
Ashley Boorman – Keystone Property Finance
Rachel Glue – The Mortgage Lender
Lender: Business Development
James Burwood – Kensington Mortgages
Richard Pugh – Pepper Money
Carly Wiggins – Bluestone Mortgages
Lender: Head of National Accounts sponsored by One Mortgage System
Rob Barnard – Pepper Money
Hannah Oades – United Trust Bank
Sally Wright – Paragon Bank
Lender: Head of Sales sponsored by Mortgage Brain
Ryan Brailsford – Pepper Money
Caroline Mirakian – United Trust Bank
Karen Rodrigues – Market Financial Solutions
Business Leader
Business Leader: Surveyor
David Ellison – Pinnacle Surveyors
Peter Hughes – Gateway Surveyors
Stephen Todd – VAS
Business Leader: Complex Buy-to-Let
Jane Atkins – Kensington Mortgages
Elise Coole – Keystone Property Finance
Jason Neale – Quantum Mortgages
Business Leader: Development & Innovation Advocate
Eliot Darcy – Own New
Nicola Firth – Knowledge Bank
Neal Jannels – OMS
Business Leader: Commercial Finance Lender sponsored by VAS Panel
Marc Callaghan – OSB Group
Tom Renwick – Atom Bank
D’Mitri Zaprzala – Avamore Capital
Business Leader: Second Charge Lender
Ryan McGrath – Pepper Money
Buster Tolfree – United Trust Bank
Tom Whitney – Interbridge Mortgages
Business Leader: Bridging Lender sponsored by Clever Lending
Raphael Benggio – MT Finance
Scott Marshall – Roma Finance
Alex Upton – Hampshire Trust Bank
Business Leader: Conveyancer sponsored by Molo Finance
Ian Errington – Blacks Solicitors
Carol Nuttall – Adlington Law
Kevin Tunnicliffe – Sort Group
Business Leader: Complex Income Lender
Nicola Goldie – Aldermore Bank
Tony Hall – Saffron Building Society
Charles Morley – Metro Bank
Business Leader: Adverse Credit Lender sponsored by The Brightstar Group
Paul Adams – Pepper Money
Simon Cockerill – OSB Group
Marie Grundy – West One Loans
Business Leader: Specialist Distribution sponsored by Together
Michael Craig – Brilliant Solutions
Liz Syms – Connect for Intermediaries
Lucy Waters – Aria Finance
The British Specialist Lending Award winners are nominated by people from across the spectrum of the UK mortgage industry. The winners were selected using a transparent, robust, three-tier process designed to make selection as fair and independent as possible.
THE PROCESS
The first stage of the process is an invitation to the industry to nominate the individuals deemed worthy of recognition for their achievements over the last 12 months (please note that all nominations received from members of the public, including customers, will not be counted).
Once the first phase of the process is closed a shortlist is drawn up in each category based on the number and spread of nominations for a particular individual. A weighting system is applied to the overall number of nominations cast to ensure greater emphasis is placed on the relevant nominations cast from outside each nominee’s own business. Please note that there is a cap of
5 nominations received from within each nominee’s business.
Those nominees that make the shortlist of three in each category are then asked to submit a supporting testimonial based on the following questions:
QUESTION ONE
What key achievements have you delivered in the last 12 months?
This can include evidence of contribution to positive customer outcomes. This may include, but not be restricted to, new initiatives they have delivered in the last 12 months which have improved service levels, internal processes, or customer outcomes. It also includes any positive contributions they have made to the prosperity of the wider market beyond their own business performance.
QUESTION TWO
What evidence do you have to indicate successful business performance over the last 12 months?
This could be measured in growth in transaction volumes and/or profit versus the previous year. It could also, depending on the relevance of the category, include further performance indicators
such as an increase in positive feedback from either clients or lenders that demonstrates both the right customer outcomes and improved business partner relations, or an increase in business
won by recommendation, or increasing net promoter scores or reducing customer complaints. It could also evidence the delivery of any change and innovation that has had a positive effect on the
business beyond just financial results.
QUESTION THREE
Why should you win the award?
Nominees are invited to tell us in their own words about their achievements and why they think they should win.
A respected industry panel is used for the next stage of the process.
The judges are handpicked for their experience and knowledge of the market and are a representative sample of providers, distributors and supporting services who can give a reasoned and balanced view on each of the candidates on the shortlists.
Those on the shortlist in each category are invited to attend a 15-minute interview. The judges will use their market knowledge, the details from the submitted testimonials and the strength of the interview to determine the winners.
Interbay
Website
As experts in delivering bespoke broker solutions, InterBay specialises in commercial, semi-commercial, buy-to-let and bridging.
It looks to say ‘yes’ to complex cases, using a wealth of knowledge and an experienced manual underwriting team to find the right solutions for you.
Underwriters work together with other in-house teams – including national specialist finance account managers, real estate and completions – to build long-lasting relationships with brokers and partner with them on their high-value, challenging cases.
InterBay, along with Precise and Rely, is a specialist lending brand of OSB GROUP PLC.
Kensington Mortgages
Website
When you’ve been around for as long as Kensington Mortgages has, you soon learn that putting people into neat little boxes is an approach that doesn’t work.
It prefers to look beneath the surface and go deeper than the mainstream lenders where all too often the ‘computer says no’.
The lender’s innovative solutions, flexible criteria and dedicated underwriting team combine to help as many people as possible get the mortgage they need. Kensington serves fast-growing segments such as the self-employed, contractors, multiple-income households, those with small credit blips and landlords.
It is thrilled to be at this buy-to-let event to help you discover how it can help your landlord clients. For example:
- Buy-to-let prime: affordability is assessed at the higher of the initial pay rate or 5%
- Limited company buy-to-let: available across all buy-to-let products at no extra cost
- We accept first-time buyer, first-time landlords
- HMO/MUB: available on core and prime credit criteria
- No maximum age: supporting landlords at every stage.
Market Financial Solutions
Website
Market Financial Solutions is an award-winning specialist finance lender with almost 20 years of industry experience. It offers specialist residential buy-to-let, commercial and semi-commercial term buy-to-let mortgage products, as well as bespoke bridging finance, and a unique hybrid bridging-buy-to-let product called Bridge Fusion.
Focusing on providing brokers with accessibility and flexibility, every enquiry receives a response within four hours and you can speak directly with the underwriter assigned to your case. MFS can provide loans as large as £65m, with some products offering no maximum, for UK and overseas investors purchasing property in England or Wales.
Market Financial Solutions works alongside brokers, taking on all the heavy lifting, and underwrites loans from day one to find the best solution for the borrower. With no tick-box criteria, it looks for reasons to lend, so you can move forward with your client’s case, confidently.
Pepper Money
Website
Pepper Money is a broad specialist lender. It exists to help people succeed. Championing individuality. Embracing difference. Acting responsibly. And looking for opportunities to say yes, rather than reasons to say no.
Pepper understands that brokers have a wide range of needs, because its customers do, too. These clients may want to take the next step in their homeowning journey – or move on from a difficult financial situation. Brokers want to give them the best service, in the most efficient and profitable ways.
Pepper Money’s aim is to help both parties fulfil their ambitions by offering simple, inclusive products. Broad criteria. Competitive pricing and a positive lending attitude – so brokers are able to help more of their customers. Taking a human approach to decision-making. So fairer – often more generous – lending decisions are reached, because it considers people, not credit scores.
Being easy to work with, through direct access to a decision maker.
And providing specialist expertise that can be relied on in a rapidly evolving marketplace.
When you keep an open mind and listen to people, everyone succeeds. That’s Pepper Money.
Phoebus Software
Website
Building societies, banks, specialist lenders and third-party servicers use Phoebus to service over £120 billion of mortgage and savings assets in the UK and Ireland.
For over 30 years, Phoebus has been trusted to deliver automated servicing solutions to over 25 clients in the UK and Ireland. Its approach is to create a true working partnership with clients which drives measurable results and ROI.
The ability to service many different product types on the Phoebus servicing solution is recognised as a key strength. Multi-tenancy capability allows different brands to be serviced in accordance with different SLAs.
Phoebus manages even the most complex servicing needs and is widely recognised as the market’s most robust and accurate servicing platform. The Phoebus API ecosystem integrates customers to their accounts via mobile and web application and also integrates Phoebus with any internal or external applications required as part of an implementation.
If you’re seeking to digitise your operations and customer experience whilst driving impressive efficiencies through automation, Phoebus should be your partner of choice.
Quantum Mortgages
Website
The Quantum Mortgages team understands the world of buy to let better than most. The senior leadership team has been working with intermediaries for virtually their entire careers. This understanding of the needs of landlords and intermediaries has led to the creation of a thoroughly unique proposition.
As most lenders continue to chase the technology dream of automation, Quantum Mortgages is more concerned with offering greater product choice to landlords and mortgage intermediaries, as well as more useful and modern lending criteria and the ability to listen to and understand individual circumstances.
By combining technology with skilled human underwriting, the lender’s unique underwriting model provides intermediary partners with a seamless, paperless, and hassle-free application process – utilising tech to help humans make common-sense rational lending decisions .
Eager to cause further disruption to the specialist lending space, Quantum Mortgages’ latest proposition is bridging finance. The goal is to be a leading provider of bridging finance solutions, offering flexible and tailored options to meet the diverse needs of property investors.
Vida Homeloans
Website
Virgin Money has 6.6m retail and business customers across the UK, bringing the best of the Virgin brand to make banking better and enable customers to achieve their financial goals.
As part of Nationwide Building Society since October 2024, Virgin Money is a purpose-led organisation offering a range of straightforward, award-winning products including current accounts, credit cards, savings, investments, mortgages, pensions, loans and more.
Rewarding customer experiences are delivered through its digital channels, branches, contact centres and relationship managers.
Through the Virgin Money Foundation and key partnerships, the bank also delivers positive change in society as part of its progressive sustainability and ESG agenda. An inclusive and ambitious culture encourages around 7,000 colleagues to work in a healthy, flexible, and digitally led environment. It is headquartered in Glasgow with major offices in Newcastle upon Tyne and London.