TSB’s well documented technology issues also raised eyebrows, although it appears broker systems have largely escaped unscathed.

And the debate about the validity of referring clients between estate agents and brokers also rumbled on, while UK Finance warned the Bank of England might be considering action on riskier lending.

 

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Admin staff ‘vital’ to brokers yet third of firms do without – poll result

 

Seven steps to a robust client retention strategy – Geddes

 

TSB races to fix systems outages as customers vent anger

 

 

Is the referral fee system between estate agents and brokers broken? – Marketwatch

 

 

UK Finance chief warns BoE preparing to take action on ‘cheaper, riskier’ mortgage lending

 

 

Openwork broker recruitment hits eight-year high

 

 

BM Solutions dampens expectations of limited company market entry

 

 

Santander’s focus on retention and service boosts mortgage lending – Q1 results

 

 

‘Win a £700k house’ competition slammed over misleading prize by ASA

 

 

Limited company mortgages hit record numbers with more to come